KnowBe4 Phishing Security Test Customer Reviews 2023

What is KnowBe4 Phishing Security Test?

IT pros have realized that simulated phishing tests are urgently needed as an additional security layer. Today, phishing your own users is just as important as having antivirus and a firewall. It is a fun and an effective cybersecurity best practice to patch your last line of defense: USERS.

Company Details

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KnowBe4 Phishing Security Test Ratings

Real user data aggregated to summarize the product performance and customer experience.

90 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KnowBe4 Phishing Security Test?

11% Negative

0% Neutral

89% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 83

Campaign Customization

88

Teachable Moment Landing Pages

87

Dynamic Phishing Email Templates

87

Mock Phishing Email Templates

87

Analytics and Reporting

84

Alternative Social Engineering Tests

83

User Phishing Reporting

83

Multi-Language Support

80

Campaign Management

79

Integration with Training Materials

79

User Management

78

Vendor Capability Ratings

Average 84

Ease of Customization

93

Availability and Quality of Training

87

Ease of Implementation

86

Usability and Intuitiveness

85

Breadth of Features

85

Business Value Created

84

Vendor Support

84

Quality of Features

83

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

79

KnowBe4 Phishing Security Test Reviews

Sarah W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Phishing for the Truth

Likeliness to Recommend

9 / 10

What differentiates KnowBe4 Phishing Security Test from other similar products?

We are currently using it to detect vulnerabilities in our systems including weak passwords or misconfigured email filters, which can be addressed and improved.

What is your favorite aspect of this product?

KnowBe4's Phishing Security Test uses realistic simulated phishing emails that closely mimic real-world attacks, providing a true assessment of employee susceptibility.It also provides detailed reporting on employee responses, including who clicked on simulated phishing links.

What do you dislike most about this product?

It only evaluates employee susceptibility to phishing attacks and does not provide a comprehensive assessment of an organization's security posture.

What recommendations would you give to someone considering this product?

KnowBe4 Phishing Security Test is well suited for identifying and mitigating the risk of phishing attacks.

Pros

Helps Innovate
Reliable
Performance Enhancing
Efficient Service

Mitchell L.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

This solution works!! It proves it.

Likeliness to Recommend

10 / 10

What differentiates KnowBe4 Phishing Security Test from other similar products?

This solution came highly recommended and no other security test was done.

What is your favorite aspect of this product?

The solution proved that we needed a security tool.

What do you dislike most about this product?

Cost is high

What recommendations would you give to someone considering this product?

Very helpful and proves to be accurate.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Stephan v.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

KnowBe4 a honest review of a great concept

Likeliness to Recommend

10 / 10

What differentiates KnowBe4 Phishing Security Test from other similar products?

A few years back they were the first of there kind, now they are like many others. Not even features have improved that much to set itself apart

What is your favorite aspect of this product?

Ease of creating campaigns and the reporting

What do you dislike most about this product?

Lack of new-ness

What recommendations would you give to someone considering this product?

Add new stuff to make your product stand out

Pros

Reliable
Enables Productivity
Caring
Respectful

KnowBe4 Phishing Security Test

KnowBe4 Phishing Security Test

What is KnowBe4 Phishing Security Test?

Company Details

Need Assistance?

KnowBe4 Phishing Security Test Ratings

90 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love KnowBe4 Phishing Security Test?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Campaign Customization Ability to modify campaign content, timeline, and reporting to match business requirements.

Teachable Moment Landing Pages Upon failing a social engineering test, users are directed to a landing page that offers additional, related training.

Dynamic Phishing Email Templates Email templates are created and updated based upon current threat intelligence.

Mock Phishing Email Templates Variety of templates exist, in subject, level of difficulty and type of attack (e.g. embedded link, downloadable attachment, etc.).

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Alternative Social Engineering Tests Additional, alternative social engineering tests (e.g. USB Drops, SMS Phishing, Visihing, Physical Entry) exist.

User Phishing Reporting Users are able to report suspected phishing emails, and administrators are able to receive and respond to these reports.

Multi-Language Support Send or translate alerts in multiple languages.

Campaign Management Administrators are able to manage and automate the necessary aspects of ongoing campaigns.

Integration with Training Materials Platform hosts information security training modules that support the goals of phishing campaigns.

User Management Uploading and managing users within the product.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

KnowBe4 Phishing Security Test Reviews

Sarah W.

Phishing for the Truth

Likeliness to Recommend

Pros

Mitchell L.

This solution works!! It proves it.

Likeliness to Recommend

Pros

Stephan v.

KnowBe4 a honest review of a great concept

Likeliness to Recommend

Pros

Feature Ratings

Campaign Customization

Teachable Moment Landing Pages

Dynamic Phishing Email Templates

Mock Phishing Email Templates

Analytics and Reporting

Alternative Social Engineering Tests

User Phishing Reporting

Multi-Language Support

Campaign Management

Integration with Training Materials

User Management

Vendor Capability Ratings

Ease of Customization

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Business Value Created

Vendor Support

Quality of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement