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Know Your Customer Limited

Know Your Customer

Composite Score

8.1 /10

CX Score

8.3 /10

12 Reviews Write a Review

Claim Software

What is Know Your Customer?

Know Your customer is a digital platform that is setting a new standard in the space of Anti-Money Laundering, Corporate KYC and ID Verification. By centralizing the onboarding process for all client types within one solution, Know Your Customer strengthens compliance, reduces costs and delivers outstanding customer experiences to both individuals and corporate clients.

Company Details

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Know Your Customer Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

91 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Know Your Customer?

0% Negative

5% Neutral

95% Positive

Pros

Reliable
Respectful
Client's Interest First
Helps Innovate

Feature Ratings

Average 87

Real-Time Transaction Monitoring

100

Integration with Third-Party Applications & Systems

100

Dashboards, Analytics and Reporting

100

Audit Trail

100

Regulatory Compliance

100

Know Your Customer (KYC) Process Integration

False Positive Remediation

Global Coverage

Enforcement and Sanction Watch Lists

Customer Risk Scoring

Politically Exposed Persons (PEP) Screening

Vendor Capability Ratings

Average 84

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Business Value Created

Breadth of Features

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Know Your Customer Reviews

Abhishek S.

Role: Operations
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Good tool to use

Likeliness to Recommend

8 /10

What differentiates Know Your Customer from other similar products?

East to use

What is your favorite aspect of this product?

User-friendly

What do you dislike most about this product?

Cost should be less and update on regularly required.

What recommendations would you give to someone considering this product?

Yes sure .

Pros

Continually Improving Product
Performance Enhancing
Unique Features
Efficient Service

Ankit G.

Role: Finance
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Great Fraud protection tool

Likeliness to Recommend

8 /10

What differentiates Know Your Customer from other similar products?

KYC helps us to know more about customer data and also it helps us to maintain comparatively more data

What is your favorite aspect of this product?

Knowing your customer helps you make a perfect picture of the required customer with all the required attributes

What do you dislike most about this product?

No downside observed yet

What recommendations would you give to someone considering this product?

I definitely recommend this tool if you want to know your customer in all the attributes.

Pros

Client's Interest First
Reliable
Respectful
Helps Innovate

Cons

Slower Product Innovation
Security Frustrates

Know Your Customer

What is Know Your Customer?

Company Details

Need Assistance?

Know Your Customer Ratings

90 Likeliness to Recommend

91 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Know Your Customer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Real-Time Transaction Monitoring Track activity as it occurs to identify suspicious patterns, anomalies, and deviations from a customer's typical behaviour.

Integration with Third-Party Applications & Systems Connects with core banking, CRM, onboarding, and third‑party data platforms.

Dashboards, Analytics and Reporting Provides risk summaries, compliance metrics, and management-level reporting views.

Audit Trail Maintains detailed logs of screenings, decisions, and actions for regulatory audits.

Regulatory Compliance Aligns screening and risk practices with AML, KYC, and global regulatory standards.

Know Your Customer (KYC) Process Integration Customer onboarding and due diligence workflows to support compliance checks including Ultimate Beneficial Owners (UBOs) for corporate clients..

False Positive Remediation Resolves false positives using either human curators and/or machine-enabled algorithms.

Global Coverage Supports screening across multiple countries, jurisdictions, and regulatory regimes.

Enforcement and Sanction Watch Lists Monitors watch lists of individuals who are sanctioned or wanted by enforcement authorities domestically and abroad.

Customer Risk Scoring Assigns risk levels based on screening results, associations, and regulatory risk indicators.

Politically Exposed Persons (PEP) Screening Detects politically exposed persons and their close associates to support enhanced due diligence requirements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Know Your Customer Reviews

Abhishek S.

Good tool to use

Likeliness to Recommend

Pros

Ankit G.

Great Fraud protection tool

Likeliness to Recommend

Pros

Cons

Feature Ratings

Real-Time Transaction Monitoring

Integration with Third-Party Applications & Systems

Dashboards, Analytics and Reporting

Audit Trail

Regulatory Compliance

Know Your Customer (KYC) Process Integration

False Positive Remediation

Global Coverage

Enforcement and Sanction Watch Lists

Customer Risk Scoring

Politically Exposed Persons (PEP) Screening

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Business Value Created

Breadth of Features

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support