What is Kixie?
Kixie is a sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for Hubspot, Salesforce, Pipedrive and other leading CRMs. Kixie connects agents to prospects naturally and automatically, reveals valuable insights about conversations and provides truly dependable service. The platform includes the PowerCall dialer & mobile apps, Automations, Analytics and Contact Center.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
94 Plan to Renew
70 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kixie?
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Power/Progressive Dialer
Predictive Dialer
CRM Integration
Analytics and Reporting
Call Management
Campaign Control Management
Omnichannel Integration
Contact List Management
Interactive Voice Response (IVR) and Call Flow Designer
Preview Dialer
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Vendor Support
Kixie Reviews
Ihasan J.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
A Great Auto Dialer For Business
Likeliness to Recommend
What differentiates Kixie from other similar products?
For customer service, Kixie ks great as it also doubles up as an auto dialer
What is your favorite aspect of this product?
The software is affordable while it offers many features It's multipurpose and serve as a customer service tool and an auto dialer Meets our needs
What do you dislike most about this product?
NO issue with Kixie
What recommendations would you give to someone considering this product?
I recommend Kixie as it's resourceful, easy to use, affordable, and multipurpose
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Jennie Z.
- Role: Sales Marketing
- Industry: Other
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2023
Great addition to automations
Likeliness to Recommend
What differentiates Kixie from other similar products?
They integrated directly with Hubspot, so it made it easier to send texts automatically with workflows.
What is your favorite aspect of this product?
Automatic texts through Hubspot integration
What do you dislike most about this product?
Autodialer breaks sometimes.
What recommendations would you give to someone considering this product?
Very helpful with automations. Test pilot with a couple people on your team before rolling out to everyone.
Pros
- Unique Features
- Inspires Innovation
- Caring
- Respectful
Cons
- Under Delivered
Erik S.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Feb 2023
Easy to use
Likeliness to Recommend
What differentiates Kixie from other similar products?
Cost effective
What is your favorite aspect of this product?
Dialer, Texting, Integration with HubSpot
What do you dislike most about this product?
Sometimes the dialer wouldn't show in real time if my employees were off the phone.
What recommendations would you give to someone considering this product?
Try it out
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing