What is Kixie?

Kixie is a sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for Hubspot, Salesforce, Pipedrive and other leading CRMs. Kixie connects agents to prospects naturally and automatically, reveals valuable insights about conversations and provides truly dependable service. The platform includes the PowerCall dialer & mobile apps, Automations, Analytics and Contact Center.

Company Details


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Kixie Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kixie.

83 Likeliness to Recommend

94 Plan to Renew

70 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kixie?

15% Negative
0% Neutral
85% Positive

Pros

  • Performance Enhancing
  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation

Feature Ratings

Average 69

Power/Progressive Dialer

75

Predictive Dialer

72

CRM Integration

72

Analytics and Reporting

70

Call Management

70

Campaign Control Management

70

Omnichannel Integration

69

Contact List Management

67

Interactive Voice Response (IVR) and Call Flow Designer

64

Preview Dialer

63

Vendor Capability Ratings

Average 73

Business Value Created

100

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Quality of Features

84

Ease of IT Administration

83

Availability and Quality of Training

79

Ease of Implementation

74

Usability and Intuitiveness

74

Ease of Customization

71

Breadth of Features

70

Vendor Support

64

Kixie Reviews

Ihasan J.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

A Great Auto Dialer For Business

Likeliness to Recommend

8 / 10

What differentiates Kixie from other similar products?

For customer service, Kixie ks great as it also doubles up as an auto dialer

What is your favorite aspect of this product?

The software is affordable while it offers many features It's multipurpose and serve as a customer service tool and an auto dialer Meets our needs

What do you dislike most about this product?

NO issue with Kixie

What recommendations would you give to someone considering this product?

I recommend Kixie as it's resourceful, easy to use, affordable, and multipurpose

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Jennie Z.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2023

Great addition to automations

Likeliness to Recommend

7 / 10

What differentiates Kixie from other similar products?

They integrated directly with Hubspot, so it made it easier to send texts automatically with workflows.

What is your favorite aspect of this product?

Automatic texts through Hubspot integration

What do you dislike most about this product?

Autodialer breaks sometimes.

What recommendations would you give to someone considering this product?

Very helpful with automations. Test pilot with a couple people on your team before rolling out to everyone.

Pros

  • Unique Features
  • Inspires Innovation
  • Caring
  • Respectful

Cons

  • Under Delivered

Erik S.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use

Likeliness to Recommend

10 / 10

What differentiates Kixie from other similar products?

Cost effective

What is your favorite aspect of this product?

Dialer, Texting, Integration with HubSpot

What do you dislike most about this product?

Sometimes the dialer wouldn't show in real time if my employees were off the phone.

What recommendations would you give to someone considering this product?

Try it out

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing