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Keeper Security, Inc.

Keeper

Composite Score

8.4 /10

CX Score

8.5 /10

155 Reviews Write a Review

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What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details

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Awards & Recognition

Keeper won the following awards in the Password Management category

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2026 Emotional Footprint Champion

Latest Award, 2026

Contract Negotiation

Latest Award, 2026

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

13 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

1 Top Rated Capabilities

2 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

3 Top Rated Capabilities

5 Top Rated Features

2023

2022 Data Quadrant Champion

2022

4 Top Rated Capabilities

5 Top Rated Features

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative

7% Neutral

92% Positive

Pros

Security Protects
Reliable
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Credential Management

Multi-Factor Authentication (MFA)

Vault for Each User

Password Generator

Encryption and Decryption

Access From Multiple Devices

Team Management

Work and Personal

Dashboard

Policy Engine and Enforcements

Single Sign-On (SSO)

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Also Featured in...

Privileged Access Management

Score 7.8

View Keeper in this category (opens in a new tab)

Keeper Reviews

Jeremy C.

Role: Information Technology
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Fantastic Title! Adds Security and Productivity!

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

The Cross-platform functionality definitely sets them apart

What is your favorite aspect of this product?

The added "Personal Family Account" is one of the most talked about employee perks IT gets to offer.

What do you dislike most about this product?

Not all websites auto-fill perfectly. Some sites that use MFA will fail to auto-fill with the MFA code (e.g. Salesforce.com). Some sites have an addition PIN and Keeper does attempt to auto-fill those with the password. Placement of the Keeper Icon to assist with filling out a form may block a dropdown menu or a Next arrow making it difficult to complete some forms

What recommendations would you give to someone considering this product?

Benefits far outweigh any frustrations you may have but take advantage of any trial offered to ensure it fits in your use case. Though it has been a gamechanger for us by speeding up some processes and still increasing security, it may not be a fit for environment. The only regret you will have is not testing it out.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2024

Game changing credential management!

Likeliness to Recommend

10 /10

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Cons

Vendor's Interest First
Less Friendly Negotiation

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2024

Solid product that is a must these days

Likeliness to Recommend

10 /10

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Effective Service

Keeper

What is Keeper?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Data Quadrant Champion

Keeper Ratings

91 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Keeper?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Credential Management Software provides credential management and retrieval functionality.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Vault for Each User Each user has access to their own password vault.

Password Generator Software includes the ability for users to generate strong passwords.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Team Management Create and manage team members. Items can be shared across team members.

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Policy Engine and Enforcements Includes standard and/or customizable security policies, and the ability to enforce policies.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Privileged Access Management

Keeper Reviews

Jeremy C.

Fantastic Title! Adds Security and Productivity!

Likeliness to Recommend

Pros

Game changing credential management!

Likeliness to Recommend

Pros

Cons

Solid product that is a must these days

Likeliness to Recommend

Pros

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Feature Ratings

Credential Management

Multi-Factor Authentication (MFA)

Vault for Each User

Password Generator

Encryption and Decryption

Access From Multiple Devices

Team Management

Work and Personal

Dashboard

Policy Engine and Enforcements

Single Sign-On (SSO)

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization