Keeper Security

Keeper

9.0 /10

113 Reviews Write a Review

Claim Software

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details

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Awards & Recognition

Keeper won the following awards in the Password Management category

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2024 Emotional Footprint Champion

Latest Award, 2024

Service Experience
Product Impact
Conflict Resolution

Latest Award, 2024

Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

92 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

0% Negative

6% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Caring

Feature Ratings

Average 85

Credential Management

Multi-Factor Authentication (MFA)

Password Generator

Vault for Each User

Encryption and Decryption

Dashboard

Work and Personal

Access From Multiple Devices

Policy Engine and Enforcements

Team Management

Credential Rotation

Vendor Capability Ratings

Average 83

Ease of Implementation

Quality of Features

Business Value Created

Vendor Support

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Keeper Reviews

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2021

Fantastic product

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Saves Time

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2021

Works well... Interface is a bit confusing

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jeffrey G.

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Great solution for our vendor management.

Likeliness to Recommend

8 /10

What differentiates Keeper from other similar products?

Very easy to use for small teams.

What is your favorite aspect of this product?

We're able to assign unique permissions for each user, which allows us to easily shield password visibility for vendor logins.

What do you dislike most about this product?

It can be challenging to save new passwords to the vault, but much easier when you get the hang of it.

What recommendations would you give to someone considering this product?

Definitely talk to the sales teams about your exact needs and potential user count. They'll be able to provide custom pricing.

Pros

Enables Productivity
Respectful
Fair
Friendly Negotiation

Keeper

What is Keeper?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

Keeper Ratings

92 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Keeper?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Credential Management Software provides credential management and retrieval functionality.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Password Generator Software includes the ability for users to generate strong passwords.

Vault for Each User Each user has access to their own password vault.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Policy Engine and Enforcements Includes standard and/or customizable security policies, and the ability to enforce policies.

Team Management Create and manage team members. Items can be shared across team members.

Credential Rotation Allows for passwords to be changed or reset as needed for privileged accounts

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Keeper Reviews

Fantastic product

Likeliness to Recommend

Pros

Works well... Interface is a bit confusing

Likeliness to Recommend

Pros

Jeffrey G.

Great solution for our vendor management.

Likeliness to Recommend

Pros

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Feature Ratings

Credential Management

Multi-Factor Authentication (MFA)

Password Generator

Vault for Each User

Encryption and Decryption

Dashboard

Work and Personal

Access From Multiple Devices

Policy Engine and Enforcements

Team Management

Credential Rotation

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Vendor Support

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization