Kayako Reviews 2022 | Software Reviews

Kayako

Kayako

Kayako’s helpdesk software comes with powerful out-of-the-box functionality that makes it easy for customer service teams to begin managing requests and conversations that come through any channel. Support customers better, and stay personal as you grow.

7.8

Composite Score

8.0

CX Score

+76

Emotional Footprint

82%

Likeliness to Recommend

14

Reviews

Claim Software
Reports on iPad

Kayako Product Report

The scores above are a summary of a comprehensive report available for this product, aggregating feedback from real IT professionals and business leaders.

Kayako has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

Still need assistance?

We're here to help you with understanding our reports and the
data inside to help you make decisions.