Jobber Logo Award Winner Product Badge
Jobber Logo Award Winner Product Badge
Jobber

Jobber

7.7 /10
Category
Jobber
7.7 /10

What is Jobber?

Get the tools you need to get more jobs, impress your clients, and earn more money on every job.

Company Details


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Awards & Recognition

Jobber won the following awards in the Field Service Management category

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Jobber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jobber.

84 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jobber?

0% Negative
8% Neutral
92% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

Feature Ratings

Average 82

Application Integration

91

Billing and Invoice Management

89

Service Scheduling

88

Quotes and Estimates

85

Dashboards, Analytics and Reporting

85

Mobile App

85

GPS Tracking

84

Online Booking

84

Field Service Knowledge Management

84

Field Sales Enablement

81

Field Service Workflow Management

80

Vendor Capability Ratings

Average 81

Availability and Quality of Training

87

Usability and Intuitiveness

86

Vendor Support

84

Quality of Features

82

Business Value Created

82

Ease of IT Administration

81

Ease of Customization

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Ease of Data Integration

78

Ease of Implementation

74

Jobber Reviews

Kyle G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Jobber is helping us optimize our business

Likeliness to Recommend

8 /10

What differentiates Jobber from other similar products?

Thanks to Jobber, we were able to centralize all of our operations. It makes it easy for me to manage my entire company. Regardless of my location. It gives me total command and visibility into everything happening, no matter where I am. I could be anywhere—in the field, at the office, or even abroad.

What is your favorite aspect of this product?

Simple interface, bulk invoicing, and neat design. We wish Jobber would keep pouring resources into improving the present platform, but it does have some great features that are hard to find elsewhere. As a developing business offering a variety of services, you will find the platform severely lacking and the integrations inadequate.

What do you dislike most about this product?

The routing feature is completely useless and has caused a lot of trouble. In all the years we've been using Jobber, the platform has remained unchanged and lacks the user-friendliness of competing routing systems.

What recommendations would you give to someone considering this product?

Simplified platform that fulfills all your needs for scheduling and invoicing. Everything from a customer inquiry to a final billing happens smoothly in the software.

Pros

  • Enables Productivity
  • Effective Service
  • Saves Time
  • Security Protects

Ioan P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Efficient service software.

Likeliness to Recommend

9 /10

What differentiates Jobber from other similar products?

Jobber allows us to create professional invoices using customizable templates and sends invoices automatically by email. It also provides interchangeable tools such as an integrated CRM, real-time scheduling and dispatch, expense tracking, online reservations, automated emails, and more. With the time tracking feature, Jobber's scheduling module updates any job in real time, such as information about the completed task and the progress of the project.

What is your favorite aspect of this product?

Job assignment. Automatic reminders. Quick programming. Time tracking. Customizable calendar view. Drag and drop functionality.

What do you dislike most about this product?

The mobile app function could be improved. Creating and delivering bulk quotes would be very helpful.

What recommendations would you give to someone considering this product?

Jobber is exceptionally easy to use and automates the processes associated with new customer onboarding, account management, and billing. The best use case scenario would be newer companies looking to improve their professionalism and better manage accounts and cash flow. Customization is extensive within the CRM and can likely accommodate any scheduling issues you may have.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bruno S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Streamline your operations with Jobber.

Likeliness to Recommend

9 /10

What differentiates Jobber from other similar products?

Jobber has a cloud platform that allows us to access all our data from any location and device, and any changes we make are synced immediately. It allows us to create and assign jobs, routes and schedules to our work team, as well as track their performance and location in real time. We can also make and send estimates, invoices and receipts, as well as receive payments online or in person by credit or debit card. It should be noted that in order to collect relevant data from jobs and clients, it gives us the option to design unique forms and checklists.

What is your favorite aspect of this product?

Optimization of processes and reduction of operating costs. Custom forms and checklists. Customer self-service center. Automatic emails. Behavior monitoring. Expense tracking.

What do you dislike most about this product?

The support is not as expected since sometimes it takes time to respond. There are some features that we cannot use because they are exclusively available for the US.

What recommendations would you give to someone considering this product?

Jobber is great software if you're looking for an easy and efficient way to run your field service business and connect with your customers. With it you can increase productivity and profitability, adapt your business to your needs and objectives, create and assign positions, routes and schedules to your work team, and much more.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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