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Atlassian

Jira Software Cloud Premium

Composite Score

8.2 /10

CX Score

8.5 /10

47 Reviews Write a Review

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What is Jira Software Cloud Premium?

Advanced Roadmaps for Jira (previously known as Portfolio for Jira) enables realistic strategic planning, regardless of how many teams or people you have working towards your goals. It provides a single source of truth into the health of your projects.

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Jira Software Cloud Premium Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira Software Cloud Premium.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira Software Cloud Premium?

0% Negative

3% Neutral

97% Positive

Pros

Respectful
Reliable
Performance Enhancing
Includes Product Enhancements

Feature Ratings

Average 85

Reporting

Workflow Management

Collaboration

Planning and Scheduling

Dependency and Milestone Tracking

Time & Expense Tracking

Resource Management

Hierarchical Task Management

Document Management

Budget Management

Mobile Access

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Vendor Support

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Jira Software Cloud Premium Reviews

Peter H.

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Easy to use and collaborate with a team

Likeliness to Recommend

8 /10

What differentiates Jira Software Cloud Premium from other similar products?

Agile Based and ease of use.

What is your favorite aspect of this product?

navigation and ease of use.

What do you dislike most about this product?

mobile features

What recommendations would you give to someone considering this product?

research and test the product with the team prior to any contract.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Craig T.

Role: Student Academic
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Really enjoying using this version of Jira.

Likeliness to Recommend

9 /10

What differentiates Jira Software Cloud Premium from other similar products?

More powerful features than many of the similar tools on the market

What is your favorite aspect of this product?

The overall ease of use of Jira and the way that it works for our team.

What do you dislike most about this product?

That once work is moved to done, it can be hard to track down.

What recommendations would you give to someone considering this product?

Take the plunge - it's totally worth it

Pros

Reliable
Enables Productivity
Performance Enhancing
Trustworthy

Cons

Less Efficient Service
Wastes Time

Suneel K.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2025

Good platform for Agile project management

Likeliness to Recommend

8 /10

What differentiates Jira Software Cloud Premium from other similar products?

Features like Advanced roadmaps for cross team planning, ip whitelisting, testing sandbox, 99.9% uptime SLA

What is your favorite aspect of this product?

Availability 24/7, as a tester sandbox is widely used by me

What do you dislike most about this product?

Not much as of now

What recommendations would you give to someone considering this product?

UI friendly environment, easy to use

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Inspires Innovation

Jira Software Cloud Premium

What is Jira Software Cloud Premium?

Company Details

Book a Free Demo Today!

Jira Software Cloud Premium Ratings

88 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Jira Software Cloud Premium?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting Straightforward data storage with ability to create reports easily. Able to easily modify and build dashboards for real-time updates on KPI's and timelines.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Time & Expense Tracking Ability to track time for planning and estimating

Resource Management Includes resource allocation, expense tracking, and resource planning.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Jira Software Cloud Premium Reviews

Peter H.

Easy to use and collaborate with a team

Likeliness to Recommend

Pros

Craig T.

Really enjoying using this version of Jira.

Likeliness to Recommend

Pros

Cons

Suneel K.

Good platform for Agile project management

Likeliness to Recommend

Pros

Feature Ratings

Reporting

Workflow Management

Collaboration

Planning and Scheduling

Dependency and Milestone Tracking

Time & Expense Tracking

Resource Management

Hierarchical Task Management

Document Management

Budget Management

Mobile Access

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Vendor Support

Breadth of Features

Usability and Intuitiveness

Ease of Customization