Jamf Pro
8.4 /10

What is Jamf Pro?

For Mac, iPad or iPhone, use Jamf Pro to automatically enroll devices into management, distribute apps and content, enforce security settings, and manage configurations: all over-the-air. Whether you want to fully provision your devices in IT or allow your end users to set it up on their own and access approved resources Self Service, Jamf Pro can make it simple and sustainable.

Company Details


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Jamf Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jamf Pro.

93 Likeliness to Recommend

1
Since last award

92 Plan to Renew

4
Since last award

76 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jamf Pro?

0% Negative
3% Neutral
97% Positive

Pros

  • Enables Productivity
  • Inspires Innovation
  • Reliable
  • Transparent

Feature Ratings

Average 84

Mobile Device Management

89

Mobile Productivity

87

User Privacy

87

Content Management

85

Single Pane of Glass

83

Application Management

83

Integration with ITSM and ITAM Tools

81

Location Services

78

Expense Management

78

Reporting

77

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

85

Quality of Features

84

Ease of IT Administration

84

Ease of Implementation

83

Vendor Support

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Jamf Pro Reviews

Arman R.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

indeed this product is amazing

Likeliness to Recommend

10 /10

What differentiates Jamf Pro from other similar products?

I believe it's a unique and amazing product for apple devices management, it's a different level of MDM

What is your favorite aspect of this product?

Attributed edition

What do you dislike most about this product?

things can be more organise instead of being all over the places

What recommendations would you give to someone considering this product?

take the full training and become part of Jamf Hero

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Altruistic

Adam M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

JAMF is a great product for orgs with 200+ Macs

Likeliness to Recommend

8 /10

What differentiates Jamf Pro from other similar products?

JAMF has been the most well known Apple MDM provider since MDMs became a thing. They have developed many features over the years and the one feature that makes JAMF stand out is the JAMFHelper GUI where you can customize notification prompts for your company

What is your favorite aspect of this product?

The ability to quickly manage Macs and iOS devices with configuration profiles that have built in presets to make building them simple.

What do you dislike most about this product?

The cost and the timeliness to resolve known bugs

What recommendations would you give to someone considering this product?

I would say shop around and do trials with multiple vendors if you can. Get about 10 Macs and a few iOS devices and use a few MDMs over the course of 2 weeks or so. JAMF is great but its initial set up is a bit daunting still. Other newer MDM solutions such as Kandji have taken the guess work out of how to set things up. JAMF is heavily reliant on its JAMF Nation community blog which I will say is very impressive and I have learned a multitude of information from it and even shared some knowledge myself on there. Now, other companies that include former JAMF employees are emerging and automating more and more things out of the box unlike JAMF

Pros

  • Saves Time
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Generous
  • Inhibits Innovation
  • Commodity Features

Elton M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Simplistic, Efficient and User Friendly

Likeliness to Recommend

9 /10

What differentiates Jamf Pro from other similar products?

A very easy to user software tool that enables IT administrators like myself to leverage the tools to create complex workflows in an easy manner. 1. Automation / No touch updates which have been implemented by me in our Organization which require very little admin intervention. 2. Deferral of updates and other patches 3. Notification(s) for the end user as well as initial setup and maintenance of the device.

What is your favorite aspect of this product?

The best feature in my opinion is to use Jamf's script editor combined with policies, smart groups an patch management to create an automated way to update apps without a major overhead.

What do you dislike most about this product?

The cost of Jamf Pro is too high and gets in the way of acquiring additional support. Jamf is a bit slow to adapt new features compared to the MDM competitors which I would like to see change.

What recommendations would you give to someone considering this product?

Jamf Pro is the best of the best to manage Apple devices and other MDM's do not come even close to this

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Cons

  • Slower Product Innovation
  • Less Efficient Service
  • Less Effective Service

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