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Jamf

Jamf Pro

Composite Score

7.3 /10

CX Score

7.7 /10

16 Reviews Write a Review

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What is Jamf Pro?

For Mac, iPad or iPhone, use Jamf Pro to automatically enroll devices into management, distribute apps and content, enforce security settings, and manage configurations: all over-the-air. Whether you want to fully provision your devices in IT or allow your end users to set it up on their own and access approved resources Self Service, Jamf Pro can make it simple and sustainable.

Company Details

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Jamf Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jamf Pro?

10% Negative

0% Neutral

90% Positive

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Security Protects

Feature Ratings

Average 81

Real-Time Automation

100

Real-Time Resolution

100

Automation on Demand

100

Fencing

100

Kiosk Management

100

Application Management

Device Management and Security

Single Pane of Glass

Integration with ITSM and ITAM Tools

Manage All Endpoints

Content Management

Vendor Capability Ratings

Average 77

Business Value Created

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Also Featured in...

Patch Management

Score 8.1

View Jamf Pro in this category (opens in a new tab)

Enterprise Mobility Management

Score 8.1

View Jamf Pro in this category (opens in a new tab)

Jamf Pro Reviews

Niranjan P.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2025

Good for Mac Only

Likeliness to Recommend

8 /10

What differentiates Jamf Pro from other similar products?

Best Mac Management Tool

What is your favorite aspect of this product?

Focus on one OS

What do you dislike most about this product?

Cannot be used for all platforms

What recommendations would you give to someone considering this product?

Good for Mac management

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Unique Features

Cons

Under Delivered
Less Caring
Leverages Incumbent Status

Sravan Kumar K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Secure MDM for Apple devices

Likeliness to Recommend

9 /10

What differentiates Jamf Pro from other similar products?

it has the Best Security methods for its endpoints and data protection. With its automation, Enrollment is pretty reliable. realtime reporting and analytics.

What is your favorite aspect of this product?

Device Enrollment with the Automation. disk encryption for data security.

What do you dislike most about this product?

it won't support other platforms.

What recommendations would you give to someone considering this product?

if you are looking for remote enrollment, go with Jamf Pro. With its pre-staged configuration, the laptop is very easy to set up. it has good security features and disk encryption for data security.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Hilary B.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Jamf Pro is complete endpoint protection

Likeliness to Recommend

8 /10

What differentiates Jamf Pro from other similar products?

It was easy to install and configure Jamf Pro. On our Apple devices it is effective and gives us peace of mind. Not only does it meet our needs as customers in terms of data restrictions and device security, but it also has site blocking which is a fantastic feature.

What is your favorite aspect of this product?

The user interface is easy to use, with detailed explanations of each component and simple implementation. Among the most popular macOS security solutions, it offers comprehensive endpoint protection for all macOS devices.

What do you dislike most about this product?

If you are not experienced in cybersecurity, you may find the warnings difficult to understand and use. While it's true that any software has its share of annoying bugs, they aren't particularly annoying here, and overall Protect is well polished.

What recommendations would you give to someone considering this product?

Jamf Pro is fantastic! It gives us greater control over our devices and allows us to go the extra mile to help our customers meet their security needs.

Pros

Helps Innovate
Enables Productivity
Efficient Service
Saves Time

Jamf Pro

What is Jamf Pro?

Company Details

Need Assistance?

Jamf Pro Ratings

86 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Jamf Pro?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Real-Time Automation Ability to take a single problem and resolve it within seconds.

Real-Time Resolution Ability to resolve issues without remote desktop.

Automation on Demand The ability to provide the technician to push any policy to any selected computer in real time.

Fencing Geofencing/time & network fencing where organizations can create framework and policies to allow certain functionalities when devices enter or exit networks

Kiosk Management Supports Kiosk lockdown tools such as Application kiosk, Web kiosk, and Digital signage.

Application Management The ability to deploy applications to any managed device, and then to containerize those applications and manage the data within.

Device Management and Security The ability to deploy security and management settings on different devices including Windows, Mac, Mobile, etc.

Single Pane of Glass Managing multiple devices and operating systems from the same portal.

Integration with ITSM and ITAM Tools The ability to integrate with ITSM tools for incident management, service request management, asset management, and patch management.

Manage All Endpoints The ability to manage all endpoints across multiple devices

Content Management The solution provides integrated content management capabilities for creating and deploying e-commerce sites.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Patch Management

Enterprise Mobility Management

Jamf Pro Reviews

Niranjan P.

Good for Mac Only

Likeliness to Recommend

Pros

Cons

Sravan Kumar K.

Secure MDM for Apple devices

Likeliness to Recommend

Pros

Hilary B.

Jamf Pro is complete endpoint protection

Likeliness to Recommend

Pros

Feature Ratings

Real-Time Automation

Real-Time Resolution

Automation on Demand

Fencing

Kiosk Management

Application Management

Device Management and Security

Single Pane of Glass

Integration with ITSM and ITAM Tools

Manage All Endpoints

Content Management

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Vendor Support