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Jama Software Inc

Jama Connect

Composite Score

8.2 /10

CX Score

8.1 /10

64 Reviews Write a Review

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What is Jama Connect?

Jama Software provides the leading platform for requirements, risk and test management, Jama Connect. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, minimize effort spent on proving compliance, and wasteful rework. Teams can manage requirements, risk and end-to-end traceability across the lifecycle, with flexibility to support various engineering disciplines and development methodologies.

Company Details

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Awards & Recognition

Jama Connect won the following awards in the Requirements Management category

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2026 Emotional Footprint Champion

Latest Award, 2026

2025 Data Quadrant Champion

2025

7 Top Rated Capabilities

13 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

10 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

12 Top Rated Features

2023

Service Experience

2023

2022 Data Quadrant Champion

2022

4 Top Rated Capabilities

7 Top Rated Features

2022

Jama Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jama Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

95 Plan to Renew

3
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jama Connect?

5% Negative

4% Neutral

91% Positive

Pros

Trustworthy
Performance Enhancing
Respectful
Efficient Service

Feature Ratings

Average 84

Traceability

Reusability

Collaboration

Version Management

Artifact Management

Change Management

Agile Work Management

Generative AI

Test Case Generator

Certification Templates

Task Prioritization

Vendor Capability Ratings

Average 82

Availability and Quality of Training

Vendor Support

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Also Featured in...

Application Lifecycle Management

Score 8.0

View Jama Connect in this category (opens in a new tab)

Jama Connect Reviews

Richard C.

Role: Information Technology
Industry: Utilities
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted May 2022

Jama is a great requirements management tool

Likeliness to Recommend

8 /10

What differentiates Jama Connect from other similar products?

Jama Connect is easy to adopt and start using out of the gate. Very intuitive and simple. This comes in handy when working with other business units that may be somewhat unfamiliar with requirements and project management platforms. Jama Connect makes collaboration much easier without having to spend days in training to learn the functionality. I've used a few other products, and I feel that Jama does traceability better than anyone else. It's definitely a strength.

What is your favorite aspect of this product?

I love how easy it is to use. It really is plug and play. Even the most novice users can start using Jama Connect immediately. I also like how we can reuse requirements from one project to another. Make it easier on my team when we don't have to reenter commonly used requirements.

What do you dislike most about this product?

Training is lacking, but I feel like it isn't that big of a deal because the system is so easy to use. I didn't love the folder tree functionality at first, but it does make it easy to navigate and find what I'm looking for.

What recommendations would you give to someone considering this product?

I believe they could make a better walkthrough video, but there are enough resources other places to accomplish the same thing (i.e. YouTube).

Pros

Reliable
Trustworthy
Caring
Respectful

Giridhar P.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Easy to use as SaaS

Likeliness to Recommend

9 /10

What differentiates Jama Connect from other similar products?

Excellent automation and deployment SaaS product.

What is your favorite aspect of this product?

Automation, scalability and easy of use.

What do you dislike most about this product?

Nothing in particular.

What recommendations would you give to someone considering this product?

Great product.

Pros

Efficient Service
Caring
Respectful
Altruistic

Role: Vendor Management
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2021

Easy to use, but very pricy.

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Jama Connect

What is Jama Connect?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Data Quadrant Champion

Jama Connect Ratings

90 Likeliness to Recommend

1 Since last award

95 Plan to Renew

3 Since last award

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Jama Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation including identifying gaps and the impact of changes.

Reusability Ability to re-use requirements across projects/products.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Artifact Management Unique identification and management of individual requirements or by-products of requirements.

Change Management Ability to manage the approval of and changes to requirement artefacts.

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Generative AI Generate content for optimization and integration to perform product matching, categorization, or competitor analysis.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

Certification Templates Built-in templates for the compliance to standards.

Task Prioritization Ability to assign a priority to tasks.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Application Lifecycle Management

Jama Connect Reviews

Richard C.

Jama is a great requirements management tool

Likeliness to Recommend

Pros

Giridhar P.

Easy to use as SaaS

Likeliness to Recommend

Pros

Easy to use, but very pricy.

Likeliness to Recommend

Pros

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Feature Ratings

Traceability

Reusability

Collaboration

Version Management

Artifact Management

Change Management

Agile Work Management

Generative AI

Test Case Generator

Certification Templates

Task Prioritization

Vendor Capability Ratings

Availability and Quality of Training

Vendor Support

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement