ITRP Reviews 2022 | Software Reviews

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ITRP Institute

ITRP

ITRP is an enterprise-class IT service management application built specifically for multinational organizations. Apart from the obvious needs to operate across different time zones and in multiple languages, multinationals have several more sophisticated ITSM requirements.These requirements are rarely considered at the start of a regional or global service management initiative. One by one they turn into major challenges as the rollout progresses geographically.

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Composite Score

4.6

CX Score

-37

Emotional Footprint

22%

Likeliness to Recommend

1

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Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Reports on iPad

ITRP Product Report

The scores above are a summary of a comprehensive report available for this product, aggregating feedback from real IT professionals and business leaders.

ITRP has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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