IRONSCALES Logo Award Winner Product Badge
IRONSCALES Logo Award Winner Product Badge
IronScales Ltd

IRONSCALES

Composite Score
8.2 /10
CX Score
8.5 /10
Category
IRONSCALES
8.2 /10

What is IRONSCALES?

IRONSCALES is the leader in AI-powered email security protecting over 15,000 global organizations from advanced phishing threats. As the pioneer of adaptive AI, we detect and remediate attacks like business email compromise (BEC), account takeovers (ATO), and zero-days that other solutions miss. By combining the power of AI and continuous human insights, we safeguard inboxes, unburden IT teams, and turn employees into a vital part of cyber defense across enterprises and managed service providers. IRONSCALES is headquartered in Atlanta, Georgia. To learn more, visit www.ironscales.com or follow us on X @IRONSCALES.

Company Details


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Awards & Recognition

IRONSCALES won the following awards in the Cloud Email Security category

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IRONSCALES Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IRONSCALES.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IRONSCALES?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 88

O365/ Google Integration

91

Anti-Spoofing Protection

91

Phishing Protection

90

Administrator Email Processing

90

User Flagging of Suspicious Emails

88

Administrator Dashboard and Reporting

88

Email Account Protection

88

Data Loss Prevention

87

Bulk Remediation

87

Malware Blocking

87

End-User Warnings in Email Client Software

87

Vendor Capability Ratings

Average 86

Vendor Support

93

Availability and Quality of Training

90

Product Strategy and Rate of Improvement

90

Ease of IT Administration

88

Ease of Implementation

86

Quality of Features

85

Usability and Intuitiveness

84

Business Value Created

84

Ease of Data Integration

84

Breadth of Features

83

Ease of Customization

82

IRONSCALES Reviews

Thomas B S.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great Phishing Protection & Education

Likeliness to Recommend

10 /10

What differentiates IRONSCALES from other similar products?

The integrated Phishing training, videos, and test emails.

What is your favorite aspect of this product?

The simplicity of working incidents and researching recurring issues.

What do you dislike most about this product?

The investigation features can be a bit unclear & I really wish there was an option to see a snapshot of attachments when investigating incidents.

What recommendations would you give to someone considering this product?

Test it out, Look through the scan-back email incidents and get a feel for just how vulnerable you are & how close you are to being taken advantage of. This sort of protection has been invaluable as we've seen many direct targeted attacks that were tagged & prevented through Ironscales.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amber P.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Enhancing Email Security Analysis

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Daniel M.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Total Protection against Cyber ​​Threats

Likeliness to Recommend

9 /10

What differentiates IRONSCALES from other similar products?

We have evaluated other products such as Proofpoint and Barracuda, and chose IRONSCALES due to its advanced threat detection and automated response capabilities.

What is your favorite aspect of this product?

The positive effects on our business goals include increased information security, risk reduction, and improved security team productivity. Advanced Artificial Intelligence, The software uses AI to analyze email behavior patterns and proactively detect potential threats. Response Automation, IRONSCALES allows automating responses to suspicious emails, reducing response time to attacks.

What do you dislike most about this product?

On the downside, cost may be a factor to consider for some organizations.

What recommendations would you give to someone considering this product?

The software is suitable in scenarios where information security is a priority, and less appropriate in organizations with limited budgets or with less advanced cybersecurity needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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