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Ipro eDiscovery Suite

Composite Score

6.2 /10

CX Score

6.1 /10

6 Reviews Write a Review

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What is Ipro eDiscovery Suite?

Ipro’s focus is on simplifying the process from Discovery to Trial for Law Firms, Corporations, Service Providers, and Government, significantly reducing the cost and complexity of eDiscovery. Ipro offers proven eDiscovery and Trial software, services, and support – bundled as a solution and flexibly deployed: Cloud, On-Prem, or Desktop.

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Ipro eDiscovery Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

71 Likeliness to Recommend

56 Plan to Renew

63 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ipro eDiscovery Suite?

0% Negative

18% Neutral

82% Positive

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Unique Features

Cons

Vendor's Interest First
Less Inspiring
Leverages Incumbent Status

Feature Ratings

Average 74

Native Format

Chain of Custody Preservation

Optical Character Recognition

Audio Transcription

Email Threading

Tagging Metadata and Organization

Annotations

Review

Classification and Data Parsing

Legal Hold

Data Analysis and Visualization

Vendor Capability Ratings

Average 69

Ease of IT Administration

Ease of Data Integration

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Customization

Ipro eDiscovery Suite Reviews

Kostantino A.

Role: Information Technology
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Ipro a trusted staple, but not the most advanced.

Likeliness to Recommend

7 /10

What differentiates Ipro eDiscovery Suite from other similar products?

Good for those who want desktop app option and the ability to host their own discovery data, thus a little secure.

What is your favorite aspect of this product?

Configuring the apps is not to bad. Streaming ingestion is good for a paralegal to do light processing.

What do you dislike most about this product?

Not the fastest processing. Lack of collaboration tool, compared to web based alternatives.

What recommendations would you give to someone considering this product?

Calculate the cost of this product vs a web based version that host your data. Figure out if you need just need doc review or other analytical tool. Ask for a demo.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Unique Features

Cons

Less Inspiring
Vendor's Interest First

Henry L.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Effective, efficient and easy to use.

Likeliness to Recommend

10 /10

What differentiates Ipro eDiscovery Suite from other similar products?

Scalability and accessibility to a wide range of useful litigation services.

What is your favorite aspect of this product?

The client services team is simply the best.

What do you dislike most about this product?

No complaints.

What recommendations would you give to someone considering this product?

Have conversations with end users that have extensive experience in competing platforms.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ipro eDiscovery Suite

What is Ipro eDiscovery Suite?

Company Details

Book a Free Demo Today!

Ipro eDiscovery Suite Ratings

71 Likeliness to Recommend

56 Plan to Renew

63 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Ipro eDiscovery Suite?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Native Format Preservation of the native format of the documents in unaltered state

Chain of Custody Preservation Verifiable methods to ensure that electronic documents are in an as-collected & untampered state when presented to the court.

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Audio Transcription Transcription audio recordings into text format, providing a transcript of the recorded dialog.

Email Threading n the parsing of email, the ability to follow reply threads throughout the course of the entire email interaction.​

Tagging Metadata and Organization Ability to add metadata and tagging in order to easily identify and classify reviewed documents

Annotations The system should allow for the means of annotation, including comments, highlighting, etc., without modifying the original documents.​

Review The system should facilitate the review process of the documents extracted and processed by the eDiscovery software

Classification and Data Parsing Ability to read data stored in multiple records and parse them in a format-agnostic, normalized search index.​

Legal Hold The ability to place a “legal hold” on systems in order to prevent modification of electronic data during the eDiscovery process.

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ipro eDiscovery Suite Reviews

Kostantino A.

Ipro a trusted staple, but not the most advanced.

Likeliness to Recommend

Pros

Cons

Henry L.

Effective, efficient and easy to use.

Likeliness to Recommend

Pros

Feature Ratings

Native Format

Chain of Custody Preservation

Optical Character Recognition

Audio Transcription

Email Threading

Tagging Metadata and Organization

Annotations

Review

Classification and Data Parsing

Legal Hold

Data Analysis and Visualization

Vendor Capability Ratings

Ease of IT Administration

Ease of Data Integration

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Customization