Instana Customer Reviews 2023

What is Instana?

Monitor any application, service, or request with Instana Application Performance Monitoring.

Company Details

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Instana Ratings

Real user data aggregated to summarize the product performance and customer experience.

87 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Instana?

0% Negative

18% Neutral

82% Positive

Pros

Over Delivered
Respectful
Client's Interest First
Transparent

Feature Ratings

Average 84

Enterprise Cloud Platform Support

90

Cloud/On-Prem/Hybrid Deployment

90

Transaction Request Performance

90

Domain-Agnostic AI/ML

89

Non-Commodity Operating Systems

87

Domain-Centric AI/ML

86

Automated Diagnostics

84

Application Discovery

84

Scalability

84

Server Monitoring

84

Dependency Tracking

84

Vendor Capability Ratings

Average 83

Ease of Data Integration

92

Ease of IT Administration

90

Ease of Implementation

89

Usability and Intuitiveness

88

Availability and Quality of Training

81

Ease of Customization

80

Quality of Features

80

Business Value Created

80

Breadth of Features

79

Vendor Support

79

Product Strategy and Rate of Improvement

78

Instana Reviews

Bilal A.

Role: Operations
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Instana - Real time APM

Likeliness to Recommend

7 / 10

What differentiates Instana from other similar products?

Instana APM (Application Performance Manager) attains or records application performance real time.

What is your favorite aspect of this product?

My favorite aspect of the product/software is real time attainment of application performance measures.

What do you dislike most about this product?

There may be some problems in integration with environments supporting Docks.

What recommendations would you give to someone considering this product?

My only recommendation to anyone looking for a APM for this product will be that the p[product is overall fantastic ion terms of its features and pricing models however you need certain training or insight to run the product to its full capacity and your own requirements.

Pros

Fair
Acts with Integrity
Helps Innovate
Continually Improving Product

martin w.

Role: Consultant
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Gladiator with database monitoring & reporting.

Likeliness to Recommend

9 / 10

What differentiates Instana from other similar products?

Am overly impressed with their training our developers. Real-time observance of our servers which is 24/7 and cloud based. Efficient intergration with slack for notifications and reminders. Incredible with monitoring any anomaly with our Database and act quickly to avoid escalation.

What is your favorite aspect of this product?

It's a magnificent with data visualization which is collected from different sources. Cloud based monitoring of data which is automatic and always available. Reports on logs which makes troubleshooting easy. Massive boost to improve operations.

What do you dislike most about this product?

It's a great software although requires some training to use at first.

What recommendations would you give to someone considering this product?

Yes very straightforward with cloud based and real-time monitoring of our database. The training is smooth for the development teams. Incredible to monitor activity of our database. Clean dashboard.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Gal L.

Role: C Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Frictionless integration with high added value.A++

Likeliness to Recommend

10 / 10

What differentiates Instana from other similar products?

- Most simple integration - start in less than a min - Automatic discovery - Great Application & Infrastructure visibility - Amazingly connect between transactions and infrastructure - Simple and affordable pricing

What is your favorite aspect of this product?

Low TCO and excellent connection between Application and Infrastructure

What do you dislike most about this product?

logging support could be increased to more than just error log monitoring

What recommendations would you give to someone considering this product?

Just try it - it will take you less than a min to have full discovery.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Instana

Instana

What is Instana?

Company Details

Need Assistance?

Instana Ratings

87 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Instana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Domain-Agnostic AI/ML Domain-agnostic AI/ML capabilities for events via third-party collectors.

Non-Commodity Operating Systems Non-Commodity Operating Systems capabilities such as AIX, z/OS, Solaris, IBM i, and z/Linux.

Domain-Centric AI/ML Intelligent algorithms, based on machine learning (ML), analyze different data sets to find connections and relationships between services and infrastructure.

Automated Diagnostics Automated diagnostics providing prebuilt workflows for problem detection, correlation of application behavior and performance, and determination of cause.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Dependency Tracking Tracking the performance of all application dependencies.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Instana Reviews

Bilal A.

Instana - Real time APM

Likeliness to Recommend

Pros

martin w.

Gladiator with database monitoring & reporting.

Likeliness to Recommend

Pros

Gal L.

Frictionless integration with high added value.A++

Likeliness to Recommend

Pros

Feature Ratings

Enterprise Cloud Platform Support

Cloud/On-Prem/Hybrid Deployment

Transaction Request Performance

Domain-Agnostic AI/ML

Non-Commodity Operating Systems

Domain-Centric AI/ML

Automated Diagnostics

Application Discovery

Scalability

Server Monitoring

Dependency Tracking

Vendor Capability Ratings

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Quality of Features

Business Value Created

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement