What is iFax?
iFax allows you to send and receive faxes online from any device, as easily as sending an email, and far more securely.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceiFax Ratings
Real user data aggregated to summarize the product performance and customer experience.
98 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+100 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love iFax?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Multi-Sourced Fax
Inbound Fax Acceptance
Outbound Fax Transmission
Optical Character Recognition
Content Management
Multi-Page Support
Vendor Capability Ratings
Availability and Quality of Training
Breadth of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Vendor Support
iFax Reviews
Andrey L.
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Oct 2023
eFax Solution that offers great Features!
Likeliness to Recommend
What differentiates iFax from other similar products?
Offers integration with cloud storage services to log and track documents being sent and received.
What is your favorite aspect of this product?
Offers international faxing capabilities
What do you dislike most about this product?
Subscription based pricing model. Would be nice to pay outright for something that is not widely used.
What recommendations would you give to someone considering this product?
Great solution for fax! Offers a limited amount of features but plenty enough to do what it advertises
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Aakash p.
- Role: Industry Specific Role
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Oct 2022
iFax Review.
Likeliness to Recommend
What differentiates iFax from other similar products?
Clean interface. Easy to use. Saves time. Transparent.
What is your favorite aspect of this product?
Transparent. User friendly. Clean interface.
What do you dislike most about this product?
It is costly to develop.
What recommendations would you give to someone considering this product?
I would recommend this program to others.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Nandia M.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Oct 2022
My Experience With iFax
Likeliness to Recommend
What differentiates iFax from other similar products?
What makes iFax great is the fact that it is secure and comes with document management features. It makes sending faxes effortless.
What is your favorite aspect of this product?
I like that iFax is fast The software is very secure The software us very effective when it comes to sending faxes online.
What do you dislike most about this product?
No negative energy with iFax. It has always worked.
What recommendations would you give to someone considering this product?
I recommend iFax or business faxing because it has worked successfully ever since deployment.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Inspires Innovation