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IBM

IBM Sterling Secure File Transfer

Composite Score

8.0 /10

CX Score

8.1 /10

121 Reviews Write a Review

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What is IBM Sterling Secure File Transfer?

Manage a single, security-rich, highly reliable cloud-based connection between you and your B2B partners for simpler, scalable transfers.

Company Details

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IBM Sterling Secure File Transfer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Sterling Secure File Transfer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Sterling Secure File Transfer?

6% Negative

4% Neutral

90% Positive

Pros

Helps Innovate
Saves Time
Trustworthy
Efficient Service

Feature Ratings

Average 82

Encryption Decryption

LDAP Support

Large File Support

Transport Security

Authentication

Multi Platform Support

File Transfer

High Performance

Session Monitoring

Quota Bandwidth Control

Data Fidelity

Vendor Capability Ratings

Average 79

Quality of Features

Ease of IT Administration

Ease of Implementation

Vendor Support

Business Value Created

Ease of Data Integration

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Also Featured in...

Managed File Transfer - Enterprise

Score 8.0

View IBM Sterling Secure File Transfer in this category (opens in a new tab)

IBM Sterling Secure File Transfer Reviews

Role: C-Level
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2021

rock solid software; trouble free.

Likeliness to Recommend

9 /10

Pros

Performance Enhancing
Unique Features
Over Delivered
Security Protects

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2021

Easy to use

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

IBM Sterling Secure File Transfer

What is IBM Sterling Secure File Transfer?

Company Details

Need Assistance?

IBM Sterling Secure File Transfer Ratings

88 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love IBM Sterling Secure File Transfer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Encryption Decryption The encryption (source) and decryption (destination) of data transmitted

LDAP Support Support for user ID authentication across both organizations using MS Active Directory credentials​

Large File Support Support for large (>2GB) file transfers​

Transport Security Security of the data transmission

Authentication Verification of authenticity of identities between the two organizations​

Multi Platform Support Support for multiple clients on either side of the data transfer process​

File Transfer File transfer services

High Performance High bandwidth data transfer, encryption/decryption, authentication of the service​

Session Monitoring Reporting and metrics of the data transferal session​

Quota Bandwidth Control Ability to control quota and rate of transfer​

Data Fidelity Consistent data integrity throughout the process​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Managed File Transfer - Enterprise

IBM Sterling Secure File Transfer Reviews

rock solid software; trouble free.

Likeliness to Recommend

Pros

Easy to use

Likeliness to Recommend

Pros

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Feature Ratings

Encryption Decryption

LDAP Support

Large File Support

Transport Security

Authentication

Multi Platform Support

File Transfer

High Performance

Session Monitoring

Quota Bandwidth Control

Data Fidelity

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Ease of Implementation

Vendor Support

Business Value Created

Ease of Data Integration

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement