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IBM

IBM Sterling Secure File Transfer

Composite Score

8.1 /10

CX Score

8.1 /10

119 Reviews Write a Review

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What is IBM Sterling Secure File Transfer?

Manage a single, security-rich, highly reliable cloud-based connection between you and your B2B partners for simpler, scalable transfers.

Company Details

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IBM Sterling Secure File Transfer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Sterling Secure File Transfer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Sterling Secure File Transfer?

7% Negative

4% Neutral

89% Positive

Pros

Helps Innovate
Saves Time
Trustworthy
Fair

Feature Ratings

Average 83

Encryption Decryption

LDAP Support

Large File Support

Transport Security

Authentication

File Transfer

High Performance

Multi Platform Support

Cloud/On-Prem/Hybrid Deployment

Session Monitoring

Quota Bandwidth Control

Vendor Capability Ratings

Average 81

Quality of Features

Ease of IT Administration

Vendor Support

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Also Featured in...

Managed File Transfer - Enterprise

Score 8.1

View IBM Sterling Secure File Transfer in this category (opens in a new tab)

IBM Sterling Secure File Transfer Reviews

Larry L.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates IBM Sterling Secure File Transfer from other similar products?

IBM as a delivery partner, is exceptional, a bit slow although. The solution was implemented in deep collaboration and serves the purpose for us. I can say it is a good, dependable MFT solution available in the market as on today.

What is your favorite aspect of this product?

It is a dependable MFT. User centric web interface. Seamless connectivity with other applications

What recommendations would you give to someone considering this product?

Create internal/operational efficiencies Improve customer relations/service Improve compliance & risk management Improve business process outcomes

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

victor u.

Role: Vendor Management
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Great product

Likeliness to Recommend

7 /10

What differentiates IBM Sterling Secure File Transfer from other similar products?

It has a strong leadership

What is your favorite aspect of this product?

Empowerment

What do you dislike most about this product?

The price is unfair

What recommendations would you give to someone considering this product?

It has high quality and also reliable

Pros

Unique Features
Client Friendly Policies
Acts with Integrity
Includes Product Enhancements

Frank A.

Role: Finance
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Good price but not easy to use

Likeliness to Recommend

10 /10

What differentiates IBM Sterling Secure File Transfer from other similar products?

The cost of the product

What is your favorite aspect of this product?

Good user interface

What do you dislike most about this product?

It’s not flexible and easy to use

What recommendations would you give to someone considering this product?

You can try it and it might be good for you

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Over Delivered

Cons

Vendor's Interest First
Less Reliable
Less Transparent

IBM Sterling Secure File Transfer

What is IBM Sterling Secure File Transfer?

Company Details

Need Assistance?

IBM Sterling Secure File Transfer Ratings

89 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love IBM Sterling Secure File Transfer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Encryption Decryption The encryption (source) and decryption (destination) of data transmitted

LDAP Support Support for user ID authentication across both organizations using MS Active Directory credentials​

Large File Support Support for large (>2GB) file transfers​

Transport Security Security of the data transmission

Authentication Verification of authenticity of identities between the two organizations​

File Transfer File transfer services

High Performance High bandwidth data transfer, encryption/decryption, authentication of the service​

Multi Platform Support Support for multiple clients on either side of the data transfer process​

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Session Monitoring Reporting and metrics of the data transferal session​

Quota Bandwidth Control Ability to control quota and rate of transfer​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Managed File Transfer - Enterprise

IBM Sterling Secure File Transfer Reviews

Larry L.

Fantastic product

Likeliness to Recommend

Pros

victor u.

Great product

Likeliness to Recommend

Pros

Frank A.

Good price but not easy to use

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Encryption Decryption

LDAP Support

Large File Support

Transport Security

Authentication

File Transfer

High Performance

Multi Platform Support

Cloud/On-Prem/Hybrid Deployment

Session Monitoring

Quota Bandwidth Control

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Vendor Support

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training