Telecommunication Service Fulfillment

Response
Distribution
1Reviews

IBM

IBM Service Fulfillment

IBM creates solutions for more instrumented, interconnected, and intelligent systems, allowing you to launch smarter services, drive smarter operations, and build smarter networks.

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Composite Score

Composite
Score

6.4

CX Score

CX
Score

+50

Emotional Footprint

Emotional
Footprint

78%

Likeliness to Recommend

Likeliness
to Recommend

Telecommunication Service Fulfillment

Response
Distribution
1Reviews
Category Features
  • Analytics and Reporting
  • |
  • Capacity Management
  • |
  • Catalog Management
  • |
  • Configuration Management
  • |
  • Data Quality
  • |
  • Electronic Data Interchange
  • |
  • Inventory Management
  • |
  • Network Management
  • |
  • Order Management
  • |
  • Service Management
  • |
  • Workflow Management

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  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
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