IBM Security MaaS360 Logo
IBM Security MaaS360 Logo
IBM

IBM Security MaaS360

Composite Score
6.8 /10
CX Score
7.1 /10
Category
IBM Security MaaS360
6.8 /10

What is IBM Security MaaS360?

Transform how IT protects laptops, desktops, smartphones, tablets, wearables and the Internet of Things (IoT) while ensuring a great user experience. IBM Security MaaS360 protects devices, apps, content and data so you can rapidly scale your remote workforce and bring-your-own-device (BYOD) initiatives, helping you build a zero trust strategy with modern device management. And, you can take advantage of contextual analytics from artificial intelligence (AI) for actionable insights.

Company Details


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Awards & Recognition

IBM Security MaaS360 won the following awards in the Unified Endpoint Management category

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IBM Security MaaS360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Security MaaS360.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

91 Plan to Renew

3
Since last award

67 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Security MaaS360?

6% Negative
1% Neutral
93% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Acts with Integrity
  • Altruistic

Feature Ratings

Average 70

Manage All Endpoints

76

Device Management and Security

74

Application Management

72

Content Management

71

Expense Management

69

Integration with ITSM and ITAM Tools

66

Single Pane of Glass

66

Location Services

65

Vendor Capability Ratings

Average 67

Ease of IT Administration

72

Business Value Created

69

Product Strategy and Rate of Improvement

69

Ease of Customization

68

Ease of Implementation

67

Ease of Data Integration

67

Vendor Support

67

Quality of Features

67

Breadth of Features

66

Availability and Quality of Training

64

Usability and Intuitiveness

62

IBM Security MaaS360 Reviews

Artem G.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Best for big enterprise companys

Likeliness to Recommend

5 /10

What differentiates IBM Security MaaS360 from other similar products?

Support integrations with corporate systems

What is your favorite aspect of this product?

Easy application management

What do you dislike most about this product?

Hard troubleshooting infrastructure issues

What recommendations would you give to someone considering this product?

To buy the last level of support or use SAAS version

Pros

  • Enables Productivity
  • Trustworthy
  • Client Friendly Policies
  • Fair

Cons

  • Wastes Time
  • Charges for Enhancements

Bobby V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Wide range of MDM device support

Likeliness to Recommend

9 /10

What differentiates IBM Security MaaS360 from other similar products?

IMB MaaS360 is trying to cover all device platforms and make it easy to manage mobile devices from a single pane of glass.

What is your favorite aspect of this product?

The wide range of device platform support.

What do you dislike most about this product?

The vendor support.

What recommendations would you give to someone considering this product?

MaaS360 is a great product if you're looking for a one-size-fits-all solution.

Pros

  • Client Friendly Policies
  • Altruistic
  • Client's Interest First
  • Generous Negotitation

Cons

  • Less Performance Enhancing

Mary F.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2020

Great tech support and product

Likeliness to Recommend

6 /10

What differentiates IBM Security MaaS360 from other similar products?

Quality support

What is your favorite aspect of this product?

Application integration

What do you dislike most about this product?

Web based

What recommendations would you give to someone considering this product?

Forge relationship with tech support team

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Cons

  • Less Transparent

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