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IBM

IBM Security MaaS360

Composite Score

6.8 /10

CX Score

7.1 /10

30 Reviews Write a Review

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What is IBM Security MaaS360?

Transform how IT protects laptops, desktops, smartphones, tablets, wearables and the Internet of Things (IoT) while ensuring a great user experience. IBM Security MaaS360 protects devices, apps, content and data so you can rapidly scale your remote workforce and bring-your-own-device (BYOD) initiatives, helping you build a zero trust strategy with modern device management. And, you can take advantage of contextual analytics from artificial intelligence (AI) for actionable insights.

Company Details

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Awards & Recognition

IBM Security MaaS360 won the following awards in the Unified Endpoint Management category

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2 Top Rated Capabilities

3 Top Rated Features

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

3 Top Rated Capabilities

4 Top Rated Features

2022

Service Experience
Product Impact

2022

IBM Security MaaS360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Security MaaS360.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

91 Plan to Renew

3
Since last award

67 Satisfaction of Cost Relative to Value

6
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Security MaaS360?

6% Negative

1% Neutral

93% Positive

Pros

Enables Productivity
Security Protects
Acts with Integrity
Altruistic

Feature Ratings

Average 70

Manage All Endpoints

Device Management and Security

Application Management

Content Management

Expense Management

Integration with ITSM and ITAM Tools

Single Pane of Glass

Location Services

Vendor Capability Ratings

Average 67

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Implementation

Ease of Data Integration

Vendor Support

Quality of Features

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness

Also Featured in...

Enterprise Mobile Management

Score 5.6

View IBM Security MaaS360 in this category (opens in a new tab)

IBM Security MaaS360 Reviews

Shiva S.

Role: Information Technology
Industry: Energy
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Amazing product with all the needed aspects.

Likeliness to Recommend

10 /10

What differentiates IBM Security MaaS360 from other similar products?

IBM Security MaaS360 with Watson has ben great in many ways an we have used it successfully when it comes to AI and security analytics. In addition, it comes with features that makes data loss prevention easy and is also great in threat detection and identity and access management. I like that setting up IB, Security MaaS360 is easy and the software receives regular updates With this software, there are lots of AI features and it makes running and understanding security analytics easy I like the data protection features coupled with identity and access management. IBM Security MaaS360 with Watson is an easy to use,

What is your favorite aspect of this product?

What do you dislike most about this product?

This is not a software for beginners and requires IT background to use it effectively It is some how costly

What recommendations would you give to someone considering this product?

It is a great product that needs basic understanding of the IT operations.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Marco R.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Limited Customizability and Integration Challenges

Likeliness to Recommend

7 /10

What differentiates IBM Security MaaS360 from other similar products?

Is highly scalable and can handle a large number of mobile devices, applications, and content. This makes it ideal for organizations of all sizes, from small businesses to large enterprises. Supports multiple operating systems and platforms, including iOS, Android, Windows, and macOS. This feature allows IT teams to manage and secure mobile devices across a wide range of devices and operating systems, making it more versatile than some other MDM solutions.

What is your favorite aspect of this product?

Offers a high degree of customization, enabling IT teams to tailor the solution to their specific needs. This feature allows organizations to create a more personalized MDM solution that aligns with their unique security and productivity requirements.

What do you dislike most about this product?

May face integration challenges when using IBM Security MaaS360 with Watson with other systems or applications. This may require additional resources or technical expertise to address, which could add to the overall cost and complexity of the solution.

What recommendations would you give to someone considering this product?

I would suggest taking advantage of the solution's free trial period to test its features and functionality, and to assess its ease of use and scalability. Finally, IBM has a network of partners who specialize in implementing and managing IBM Security MaaS360 with Watson. Consider working with a partner to ensure a smooth implementation and ongoing management of the solution.

Pros

Continually Improving Product
Reliable
Enables Productivity
Unique Features

Cons

Vendor Friendly Policies
Vendor's Interest First
Less Generous

Rohit S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

One of the best EMM tool i have used

Likeliness to Recommend

8 /10

What differentiates IBM Security MaaS360 from other similar products?

One of the key features which differentiates IBM Security MaaS360 with Watson with other similiar products is its unified endpoint management

What is your favorite aspect of this product?

The best thing i liked about IBM Security MaaS360 with Watson is that its user friendly interface, it helps the IT administrators in managing devices and applications. Also the flexible management options it provides which helps in customising the solution as per my organisations need.

What do you dislike most about this product?

One thing i faced while using IBM Security MaaS360 with Watson is the complexity in integrating it with non IBM products, it required additional expertise to do so.

What recommendations would you give to someone considering this product?

If you are looking for an enterprise mobility management software to control smartphones and tablets then you can definitely chose this.

Pros

Trustworthy
Saves Time
Respectful
Generous Negotitation

IBM Security MaaS360

What is IBM Security MaaS360?

Company Details

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Awards & Recognition

IBM Security MaaS360 Ratings

80 Likeliness to Recommend

91 Plan to Renew

3 Since last award

67 Satisfaction of Cost Relative to Value

6 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love IBM Security MaaS360?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Manage All Endpoints The ability to manage all endpoints across multiple devices

Device Management and Security The ability to deploy security and management settings on different devices including Windows, Mac, Mobile, etc.

Application Management The ability to deploy applications to any managed device, and then to containerize those applications and manage the data within.

Content Management The solution provides integrated content management capabilities for creating and deploying e-commerce sites.

Expense Management The ability to track the cellular usage of each device, to generate reporting based on usage, and to disconnect.

Integration with ITSM and ITAM Tools The ability to integrate with ITSM tools for incident management, service request management, asset management, and patch management.

Single Pane of Glass Managing multiple devices and operating systems from the same portal.

Location Services Ability to selectively apply policies or to distribute applications based on the device’s location.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Enterprise Mobile Management

IBM Security MaaS360 Reviews

Shiva S.

Amazing product with all the needed aspects.

Likeliness to Recommend

Pros

Marco R.

Limited Customizability and Integration Challenges

Likeliness to Recommend

Pros

Cons

Rohit S.

One of the best EMM tool i have used

Likeliness to Recommend

Pros

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Feature Ratings

Manage All Endpoints

Device Management and Security

Application Management

Content Management

Expense Management

Integration with ITSM and ITAM Tools

Single Pane of Glass

Location Services

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Implementation

Ease of Data Integration

Vendor Support

Quality of Features

Breadth of Features

Availability and Quality of Training

Usability and Intuitiveness