What is IBM Instana Observability?
IBM Instana® automatically and continuously delivers the highest-fidelity data: One-second granularity so you stay ahead of every problem An end-to-end distributed trace of every call or request A graphing model and dynamic maps to show you how everything is related This insight allows all application stakeholders to see the exact data they want with the context they need. It enables them to quickly determine the cause of an issue and take immediate action to fix it.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
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Since last award
98 Plan to Renew
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Since last award
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IBM Instana Observability?
Pros
- Saves Time
- Security Protects
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud/On-Prem/Hybrid Deployment
Transaction Request Performance
Error Reporting
Server Monitoring
Application Metric Reporting
Scalability
Application Request Tracing
Domain-Agnostic AI/ML
Non-Commodity Operating Systems
Enterprise Cloud Platform Support
Automated Diagnostics
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Breadth of Features
Business Value Created
Vendor Support
Ease of Customization
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
IBM Instana Observability Reviews
Aditya K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Instana: Powerful Real-Time Monitoring with AI-Dr
Likeliness to Recommend
What differentiates IBM Instana Observability from other similar products?
Instana stands out as an APM tool designed for modern, dynamic environments like microservices and containerized applications. Key features include AI-driven observability for real-time anomaly detection and automated root-cause analysis, ensuring faster issue resolution. Its continuous discovery automatically maps services and infrastructure, adapting in real time to any changes. Instana provides full-stack visibility across the entire application stack without sampling data, delivering real-time, granular insights crucial for identifying performance issues. Its automatic distributed tracing captures request flows across microservices,
What is your favorite aspect of this product?
One of the most impressive aspects of Instana is its real-time, AI-driven observability that goes beyond traditional monitoring by automating both anomaly detection and root-cause analysis. In dynamic environments like microservices and Kubernetes, this capability is invaluable. Instana not only catches issues as they happen but immediately identifies their root causes, reducing manual effort and the risk of extended downtimes. This proactive approach to monitoring aligns well with the demands of fast-paced DevOps and CI/CD workflows, where rapid troubleshooting and minimal disruption are critical.
What do you dislike most about this product?
One of the downsides of Instana is that its pricing model can be costly, especially for smaller teams or organizations with limited budgets. Its advanced features, such as real-time monitoring and AI-driven insights, come at a premium, which may be challenging for smaller or resource-constrained teams to justify. Additionally, because Instana captures a high volume of data without sampling, there can be a noticeable overhead on infrastructure and storage requirements, which could affect system performance in very large environments. Lastly, while Instana is intuitive,
What recommendations would you give to someone considering this product?
For those considering Instana, ensure your budget and infrastructure can support its data-intensive approach. It's ideal for complex, dynamic environments like microservices and Kubernetes. Plan time for customization and DevOps integration to maximize its capabilities. Some team training is recommended to fully leverage its advanced features.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Effective Service
Please tell us why you think this review should be flagged.
Ramiro L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Good APM tool with advanced monitoring
Likeliness to Recommend
What differentiates IBM Instana Observability from other similar products?
IBM Instana stores logs that can be read to investigate events and examine past data as a security information and event management (SIEM) system. To further improve control, my company connects it with Turbonomic, but it is compatible with other monitoring systems as well.
What is your favorite aspect of this product?
It is a highly adaptable instrument that allows for sophisticated monitoring through measurement of infrastructure and transportation, keeping us aware of our surroundings. It provides end-to-end monitoring, allowing us full control over the system under study.
What do you dislike most about this product?
The interfaces of most IBM products are very complex or require some getting used to; but once you do, you will be able to fully utilize its capabilities.
What recommendations would you give to someone considering this product?
An excellent resource for proactive problem prediction in the context of advanced application performance monitoring.
Pros
- Reliable
- Efficient Service
- Acts with Integrity
- Transparent
Please tell us why you think this review should be flagged.
Rohit R.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
"Powerful APM Tool with Room for Customization
Likeliness to Recommend
What differentiates IBM Instana Observability from other similar products?
Instana differentiates itself from other application performance monitoring (APM) tools through its real-time, automated observability and AI-powered root cause analysis. Unlike many tools that rely heavily on manual configuration, Instana automatically discovers services, maps dependencies, and starts collecting metrics, traces, and logs with minimal setup. Its ability to provide 1-second granularity in metrics and context-rich tracing enables faster troubleshooting. Additionally, Instana’s Dynamic Graph—a continuously updated model of the application environment—helps visualize and understand complex microservice architectures in real time.
What is your favorite aspect of this product?
My favorite aspect of Instana is its real-time automatic discovery and dependency mapping. As soon as services are deployed, Instana immediately detects them, maps their relationships, and begins monitoring without the need for manual configuration. This makes it incredibly efficient for managing complex microservice architectures. Combined with its high-resolution (1-second) metrics and AI-powered root cause analysis, it significantly reduces the time needed to detect, diagnose, and resolve performance issues.
What do you dislike most about this product?
What I dislike most about Instana is its limited dashboard customization and flexibility compared to competitors like Datadog or Grafana. While the default views are informative, users have fewer options to tailor dashboards to their specific needs, such as creating highly customized visualizations or combining metrics across different services in a more intuitive way. This can make it challenging for teams with complex monitoring requirements to get the exact insights they need at a glance. Additionally, the alerting system could be more advanced, with more options for dynamic thresholds, noise reduction, and cross-service correlation.
What recommendations would you give to someone considering this product?
If you're considering Instana, I recommend evaluating it based on the complexity of your architecture and the need for real-time observability. Instana excels in automated service discovery, dynamic dependency mapping, and fast root cause analysis, making it ideal for microservices, containers, and Kubernetes environments. However, be prepared for limited dashboard customization and potentially a steeper learning curve for advanced configurations. It's also wise to test how well it integrates with your existing tools and workflows. Overall, if you prioritize speed, automation, and minimal setup for full-stack observability, Instana is a stron
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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