HYPE Innovation Customer Reviews 2025

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HYPE Innovation

Composite Score

8.5 /10

CX Score

8.8 /10

69 Reviews Write a Review

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What is HYPE Innovation?

HYPE Innovation joins forces with Planbox, bolstering leadership in strategic innovation management. HYPE Innovation offers dedicated software and consulting for a broad range of innovation management use cases. We’re here to help you create your own innovation strategy, build a roadmap, and give you the tools to track your success. Beyond our innovation management solutions, our vast client community is a buzzing network of innovation professionals where you can find invaluable advice from your peers.

Company Details

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Awards & Recognition

HYPE Innovation won the following awards in the Idea Management category

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2025 Data Quadrant Champion

Latest Award, 2025

8 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Contract Negotiation

2025

3 Top Rated Capabilities

4 Top Rated Features

2024

Conflict Resolution

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

Conflict Resolution

2023

1 Top Rated Capabilities

2 Top Rated Features

2022

HYPE Innovation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HYPE Innovation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HYPE Innovation?

5% Negative

2% Neutral

93% Positive

Pros

Helps Innovate
Respectful
Fair
Friendly Negotiation

Feature Ratings

Average 82

Idea Capture

Social Collaboration

Idea Funnel

Idea Scoring / Evaluation

Role-Based Access

Customizable Branding

Idea Approval Workflow

Notifications

Application Integration

Idea Segmentation

Mobile

Vendor Capability Ratings

Average 83

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of Customization

HYPE Innovation Reviews

Christine B.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2022

Great product. Easy to setup. Simple process.

Likeliness to Recommend

10 /10

What differentiates HYPE Innovation from other similar products?

Easy to implement, simple process & great support for first use cases definition & people onboarding.

What is your favorite aspect of this product?

Simplicity

What do you dislike most about this product?

More challenging to understand the backend structure

What recommendations would you give to someone considering this product?

Start simple and iterate

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Adika S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

To compile, expand and implement our ideas.

Likeliness to Recommend

9 /10

What differentiates HYPE Innovation from other similar products?

Before you implement any of the team members' suggestions, you can rank them, comment on them, group them by priority. A global perspective on the success of creative processes with viable options can be obtained by extracting an analysis of all the ideas evaluated. It allows us to identify failures that were ignored or underestimated.

What is your favorite aspect of this product?

I like Viima, it allows us to create change plans for our organizational structure, we can innovate, collaborate, visualize and evaluate the data in search of viable solutions. We can see the current state of the effort and the changes that are taking place thanks to the dashboards. You can analyze the comments left by consumers and buyers.

What do you dislike most about this product?

Adapting various features of Viima to the needs of the company was a challenge, but we appreciated the constant attention and detail of customer service.

What recommendations would you give to someone considering this product?

I recommend using this free web platform to manage the innovation of your projects and collaborate on them.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Leung Jun C.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

The fastest way to innovate.

Likeliness to Recommend

9 /10

What differentiates HYPE Innovation from other similar products?

Viima's free basic plan has capabilities often only seen in the pricey Enterprise editions of rival services.

What is your favorite aspect of this product?

I like Viima because it allows me to collect ideas from various stakeholders and direct them towards innovation. I can involve the entire team in the development of the service, which also gives us transparency from the first idea to the implementation of the benefits. The app promotes communication between teams by allowing them to comment, reply, and rank each other's ideas. You can also spot duplicate posts or other related content, which encourages our team members to connect and work on ideas together. Customer service is always great and offers quick responses.

What do you dislike most about this product?

Since ideas are not meant to be updated and followed on Viima, getting others to do so can be a challenge.

What recommendations would you give to someone considering this product?

I recommend Viima for the following: It allows me to compile, prioritize, evaluate, and provide insights into potential innovation efforts, as well as discover relevant proposals to test and develop further. They have a fantastic marketing division and exceptional support staff. The tool is simple and very easy to use.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

HYPE Innovation

What is HYPE Innovation?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

HYPE Innovation Ratings

89 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love HYPE Innovation?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Idea Capture Ability to collect details such as names, description, attachments, videos etc. from users to give context on ideas.

Social Collaboration Connects users via social media features such as instant messaging, chats or comments and allow users to tag people, or use the like function to vote.

Idea Funnel Ability to visually see ideas based on pre-defined phases or stages.

Idea Scoring / Evaluation Ability to create customizable rating criteria and evaluate and/or score ideas.

Role-Based Access Enable different levels of access based on role e.g. assign administrators, moderators, idea owners and assign individuals to teams/user groups.

Customizable Branding Tool allows user to apply its own branding to documents, web pages etc.

Idea Approval Workflow Workflow to approve or reject user ideas and provide automated updates and feedback on the status of their ideas as they move through the idea funnel.

Notifications Get daily, weekly or monthly email or real-time notifications to stay informed on updates to your ideas.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Idea Segmentation The ability to create and analyze discrete segments of ideas based on user-defined criteria or variables.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

HYPE Innovation Reviews

Christine B.

Great product. Easy to setup. Simple process.

Likeliness to Recommend

Pros

Adika S.

To compile, expand and implement our ideas.

Likeliness to Recommend

Pros

Leung Jun C.

The fastest way to innovate.

Likeliness to Recommend

Pros

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Vendor Capability Ratings

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