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Perforce Software, Inc.

Helix ALM

8.2 / 10
Category

What is Helix ALM?

Manage all product development phases and artifacts—from requirements and user stories through QA cycles and deployment—with ONE SOLUTION.

Company Details


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Awards & Recognition

Helix ALM won the following awards in the Application Lifecycle Management category

Helix ALM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Helix ALM.

83 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Helix ALM?

1% Negative
12% Neutral
87% Positive

Pros

  • Respectful
  • Caring
  • Reliable
  • Enables Productivity

Feature Ratings

Average 82

Bug Tracking & Issue Mgmt

86

Workflow Management

85

ALM Integration

82

Managed Artifact Repository

82

Agile Work Management

81

Resource Planning

80

Automation

80

Traceability

79

Artifact Management

77

Analytics and Reporting

75

Visual Analysis Design

74

Vendor Capability Ratings

Average 79

Ease of IT Administration

86

Vendor Support

85

Ease of Implementation

82

Ease of Data Integration

80

Quality of Features

79

Ease of Customization

79

Usability and Intuitiveness

79

Business Value Created

79

Breadth of Features

75

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

74

Helix ALM Reviews

Carlos A.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

An excellent tool for managing defects

Likeliness to Recommend

10 / 10

What differentiates Helix ALM from other similar products?

Simple licensing and user addition; frequent updates to ensure everyone is on the most recent version; accessible text and field editing to better meet project requirements—one central location for testing, bugs, and needs. I could precisely record software specs using this program, which I then added to test cases and used for test runs.

What is your favorite aspect of this product?

Stocking files is an excellent user tool since it retains the traceability on the server, puts it all on a single page, and lets other users access it even if the developer's system breaks or the developer leaves the firm. Additional test cases, specifications, and backing for the requirements' general flow are all addable. The dashboard has issues with love, but it looks fantastic and offers valuable information. They can help you discover the needed problem rather quickly.

What do you dislike most about this product?

Links may be presented to users in a more ordered manner. Despite many configuration options, the inability to store and share a view between users precisely for each document might improve usability. Test cases can be added to our company's document template because reports cannot be exported to Word.

What recommendations would you give to someone considering this product?

suitable for both IT and business professionals. The question of how to use it was posed. It was always responded to immediately. It is an excellent source control tool all around. Automation scripts also contain command-line utilities. It establishes ticketing procedures and requires ethical testing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Jesper H.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Excellent tool for defect management

Likeliness to Recommend

10 / 10

What differentiates Helix ALM from other similar products?

As a result, we were able to comprehend how much work still needed to be done and how far along we were with the QA testing. The software has good capabilities for connecting various pieces of data among the numerous modules we utilize. Additionally, it is flexible enough to be set up to work with multiple workflows.

What is your favorite aspect of this product?

The most important factor is Filters, which our organization uses as frequently as feasible. Additionally, we are delighted with the requirements part. Helix ALM is incredibly flexible and can be set up almost however you need it. It may be configured to automate various processes, offering first-rate customer service if you have any complaints. Catalogues make it simple to organize products, and the program is adaptable and allows for extensive customization to meet our needs.

What do you dislike most about this product?

We cannot produce the dashboards we require. There aren't enough widgets, so we're limited to using the pre-defined ones. You can only generate a report for each project you create after that. It is challenging to carry out administrative chores via the web when access to a workstation on the server's network is unavailable since not all functionalities are available using the online interface.

What recommendations would you give to someone considering this product?

Inexpensive and simple to use testing and requirement engineering tool. It makes it simpler to manage test cases and defects by centralizing everything. We were able to start moving about reasonably soon. Other elements appear to be simple and user-friendly. However, the search might be significantly improved.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Dinesh K.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use.Performance can be improved

Likeliness to Recommend

7 / 10

What differentiates Helix ALM from other similar products?

Integration is easy

What is your favorite aspect of this product?

Dashboards and reporting

What do you dislike most about this product?

Auto refresh feature in dashboard should be present

What recommendations would you give to someone considering this product?

Go for it

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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