Happay Travel & Expense (T&E) Customer Reviews 2023

What is Happay Travel & Expense (T&E)?

Happay is a Travel and Expense Management (T&E) software that integrates your travel expense workflow from end-to-end, and gives you real-time visibility and control over all travel spends, from any desktop or mobile device. Happay eliminates cash and paper and makes expense management simple and hassle-free.

Company Details

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Happay Travel & Expense (T&E) Ratings

Real user data aggregated to summarize the product performance and customer experience.

83 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Happay Travel & Expense (T&E)?

0% Negative

12% Neutral

88% Positive

Pros

Reliable
Efficient Service
Inspires Innovation
Respectful

Feature Ratings

Average 80

Single Sign-On (SSO)

88

Expense Policy Aware

87

Expense Detail Tracking

85

Expense Itemization

83

Travel Profile

81

Multi Currency

80

Mobile App or Mobile Browser Support

78

Desktop Browser Support

76

Optical Character Recognition

75

Travel and Accommodation Booking

75

Approval Workflow

75

Vendor Capability Ratings

Average 78

Ease of Customization

83

Ease of Data Integration

82

Ease of Implementation

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

78

Vendor Support

76

Availability and Quality of Training

76

Business Value Created

76

Usability and Intuitiveness

74

Breadth of Features

74

Quality of Features

72

Happay Travel & Expense (T&E) Reviews

Shivangi G.

Role: Finance
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Easy to use but not pricey

Likeliness to Recommend

8 / 10

What differentiates Happay Travel & Expense (T&E) from other similar products?

Not applicable

What is your favorite aspect of this product?

Features

What do you dislike most about this product?

Customer service

What recommendations would you give to someone considering this product?

Not applicable

Pros

Helps Innovate
Efficient Service
Continually Improving Product
Enables Productivity

Mathias L.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2022

It Fantastic and Budget friendly

Likeliness to Recommend

9 / 10

What differentiates Happay Travel & Expense (T&E) from other similar products?

Budget-friendly and power expense management

What is your favorite aspect of this product?

The automation of their expense management process.

What do you dislike most about this product?

Nothing really to think of.

What recommendations would you give to someone considering this product?

It is amazing and can match other expensive software, by giving real value.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Happay Travel & Expense (T&E)

Happay Travel & Expense (T&E)

What is Happay Travel & Expense (T&E)?

Company Details

Need Assistance?

Happay Travel & Expense (T&E) Ratings

83 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Happay Travel & Expense (T&E)?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Expense Policy Aware Configurable with the organization’s expense policy by blocking an expense or travel booking, or raising an alert that prompts for a rationale for exceptions.

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Expense Itemization Itemize expenses off a single receipt, identifying specific line items to a person or activity, taxes, tips, and/or rebillable/non-rebillable items.

Travel Profile The ability to save and apply traveler preferences, such as seat preferences, frequent traveler loyalty card information, upgrade options, etc.

Multi Currency The ability to record expenses in multiple currencies in a single report.

Mobile App or Mobile Browser Support Facilitates the use of the mobile device to capture receipt images, allowing feature expense tracking and submission, with the convenience of mobility.

Desktop Browser Support Accessible from a web browser, anywhere and anytime, with the appropriate security measures.

Optical Character Recognition Extraction of relevant information off a receipt image, and auto-import into the expense record. This includes itemization, taxes, and gratuities.

Travel and Accommodation Booking Booking with direct links to airline and hotel information, availability, upgrade options (subject to corporate policy and exception approval), and pricing.

Approval Workflow Approval or non-approval of submitted expenses, as well as pre-approval of travel and accommodations reservations before bookings are allowed to be finalized.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Happay Travel & Expense (T&E) Reviews

Shivangi G.

Easy to use but not pricey

Likeliness to Recommend

Pros

Mathias L.

It Fantastic and Budget friendly

Likeliness to Recommend

Pros

Feature Ratings

Single Sign-On (SSO)

Expense Policy Aware

Expense Detail Tracking

Expense Itemization

Travel Profile

Multi Currency

Mobile App or Mobile Browser Support

Desktop Browser Support

Optical Character Recognition

Travel and Accommodation Booking

Approval Workflow

Vendor Capability Ratings

Ease of Customization

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Business Value Created

Usability and Intuitiveness

Breadth of Features

Quality of Features