Guidewire Software ClaimCenter Logo
Guidewire Software ClaimCenter Logo
Guidewire Software

Guidewire Software ClaimCenter

6.8 / 10
Category
Guidewire Software ClaimCenter
6.8 / 10

What is Guidewire Software ClaimCenter?

An end-to-end claims management solution, including loss-report intake, adjudication processes, and operational reporting

Company Details


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Guidewire Software ClaimCenter Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Guidewire Software ClaimCenter.

83 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Guidewire Software ClaimCenter?

13% Negative
9% Neutral
78% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 74

Audit Management

80

Adjudication Process

78

Compliance Management

78

Case Management

77

Policy Management

76

Claims Management

76

Risk and Fraud Assessment

75

Workflow Management

74

Collaboration

72

Analytics and Reporting

71

Document Management

63

Vendor Capability Ratings

Average 74

Ease of Customization

100

Ease of IT Administration

100

Availability and Quality of Training

93

Ease of Implementation

92

Business Value Created

91

Ease of Data Integration

91

Product Strategy and Rate of Improvement

91

Quality of Features

83

Vendor Support

83

Breadth of Features

65

Usability and Intuitiveness

64

Guidewire Software ClaimCenter Reviews

  • Role: Operations
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2021

Easy to use, easy to teach

Likeliness to Recommend

10 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Charges for Enhancements
  • Commodity Features
  • Role: Operations
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2020

Excellent support and training

Likeliness to Recommend

8 / 10

Pros

  • Reliable
  • Performance Enhancing
  • Helps Innovate
  • Continually Improving Product

Cons

  • Wastes Time

Kevin P.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2020

This is a great product.

Likeliness to Recommend

8 / 10

What differentiates Guidewire Software ClaimCenter from other similar products?

It is easy to use

What is your favorite aspect of this product?

Adaptability of features

What do you dislike most about this product?

Some of the features are not helpful

What recommendations would you give to someone considering this product?

If you handle claims, you should use this product

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service