Greenway EHR Customer Reviews 2023

What is Greenway EHR?

Combines clinical, financial and analytics technology with customizable features so providers and admins can document encounters, bill and report the way that works best.

Company Details

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Greenway EHR Ratings

Real user data aggregated to summarize the product performance and customer experience.

78 Likeliness to Recommend

88 Plan to Renew

64 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Greenway EHR?

0% Negative

7% Neutral

93% Positive

Pros

Fair
Friendly Negotiation
Security Protects
Helps Innovate

Feature Ratings

Average 70

Medical Management

100

Handwriting Recognition

100

Medical Charting

79

Ambulatory EHR

75

Cloud Hosting

75

Meaningful Use Certification

74

Compliance Tracking

74

Clinical Flow

74

Customer and Relationship Management

71

Healthcare Reporting and Analytics

68

E-Prescribing

64

Vendor Capability Ratings

Average 63

Breadth of Features

93

Availability and Quality of Training

78

Ease of Customization

78

Ease of Data Integration

78

Ease of Implementation

78

Product Strategy and Rate of Improvement

78

Quality of Features

78

Business Value Created

73

Ease of IT Administration

73

Vendor Support

73

Usability and Intuitiveness

71

Greenway EHR Reviews

Syed H.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2021

An archaic mess that needs to be put down.

Likeliness to Recommend

8 / 10

What differentiates Greenway EHR from other similar products?

The layout and design are easy to use and make sense for the end user

What is your favorite aspect of this product?

I like that it provides a lot of information about the person and easily shows previous and future appointments that the patient has. It is easy to access and login to system. I liked how I could organize the appointments and customers.

What do you dislike most about this product?

Simple tasks like printing are made much more complicated because of the amount of steps it takes to get to certain pages. It can sometimes be confusing about which appointments patients have had, usually because user error so it is not completely the software's fault.

What recommendations would you give to someone considering this product?

Ease of refilling meds. Ease of registering patients.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Inspires Innovation

Moazzam K.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2021

Easy to use, but a bit pricey!

Likeliness to Recommend

10 / 10

What differentiates Greenway EHR from other similar products?

More user friendly in comparison with other market options available.

What is your favorite aspect of this product?

They are offering a new telehealth solution that looks promising.

What do you dislike most about this product?

Their user interface could be a little snazzier.They were involved in settlement of a false claim for $57.25 Million with DOJ.

What recommendations would you give to someone considering this product?

Very innovative and worth a shot!

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Alyssa E.

Role: Industry Specific Role
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

Not very reliable and I wouldn’t recommend

Likeliness to Recommend

4 / 10

What differentiates Greenway EHR from other similar products?

I don’t think it’s differentiated

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Not reliable

What recommendations would you give to someone considering this product?

Probably wouldn’t purchase

Pros

Fair
Friendly Negotiation
Security Protects

Cons

Less Effective Service
Vendor Friendly Policies
Vendor's Interest First

Greenway EHR

Greenway EHR

What is Greenway EHR?

Company Details

Need Assistance?

Greenway EHR Ratings

78 Likeliness to Recommend

88 Plan to Renew

64 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Greenway EHR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Medical Management Ability to manage referrals, track bed days, and network real-time recommendations for finding appropriate providers for inpatient services.

Handwriting Recognition Computer-based application that allows for receiving and interpreting illegible handwritten input from sources such as paper, photographs, touch screens etc.

Medical Charting Ability for physicians and nurses to maintain patient charts related to vital signs, prescribed medications, patient demographic, patient histories, etc.

Ambulatory EHR Any service or treatment that does not require hospitalization.

Cloud Hosting Cloud hosting uses computing resources from a host. It is an Infrastructure as a Service (IaaS) delivery model that provides a suite of remote/virtual services.

Meaningful Use Certification Applies to vendors in the United States that is used to define how clinical and patient data can be exchanged between insurers and providers.

Compliance Tracking A tool that creates tasks that allow users to monitor and audit regulatory compliance within a healthcare setting.

Clinical Flow Tools that monitor and track a series of tasks related to diagnosis, treatment and patient care.

Customer and Relationship Management Manages Insurance interactions with current and potential consumers and creates data analysis of consumers' history with a company to improve consumer relations

Healthcare Reporting and Analytics Organizes data into summaries to monitor and assess specific departments. Explores meaningful insights that can be used to understand and improve performance.

E-Prescribing Ability to send prescriptions electronically, automate notifications to pharmacies and patients, and track patients' medication history.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Greenway EHR Reviews

Syed H.

An archaic mess that needs to be put down.

Likeliness to Recommend

Pros

Moazzam K.

Easy to use, but a bit pricey!

Likeliness to Recommend

Pros

Alyssa E.

Not very reliable and I wouldn’t recommend

Likeliness to Recommend

Pros

Cons

Feature Ratings

Medical Management

Handwriting Recognition

Medical Charting

Ambulatory EHR

Cloud Hosting

Meaningful Use Certification

Compliance Tracking

Clinical Flow

Customer and Relationship Management

Healthcare Reporting and Analytics

E-Prescribing

Vendor Capability Ratings

Breadth of Features

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Ease of IT Administration

Vendor Support

Usability and Intuitiveness