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GoTo

GoTo Webinar

Composite Score

7.9 /10

CX Score

8.3 /10

37 Reviews Write a Review

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What is GoTo Webinar?

GoTo Webinar webinar hosting services and tools make it possible to transform your online events into engaging experiences you and your attendees will look forward to. GoTo Webinar is an easy-to-use webinar platform allows you to have fun while presenting, and our fully interactive features ensure you keep attendees glued to their screens. From remote employee trainings to hybrid all-hands; pre-recorded product demos to multi-day conferences – GoTo Webinar makes events easy.

Company Details

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Awards & Recognition

GoTo Webinar won the following awards in the Virtual Event Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

11 Top Rated Capabilities

12 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

12 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

2 Top Rated Capabilities

11 Top Rated Features

2023

GoTo Webinar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Webinar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Webinar?

2% Negative

0% Neutral

98% Positive

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Efficient Service

Feature Ratings

Average 91

Customer Support

Attendee Engagement

Vendor e-Commerce

Social Media Channel Integration Outbound

Exhibitor or Vendor Environment

Presentation/ Webinar Capabilities

Metric and Reporting

Branding and Visual Customization

Gamification

Whitelabeling

Registration Process/Integration

Vendor Capability Ratings

Average 87

Quality of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Vendor Support

GoTo Webinar Reviews

Sherry W.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

It's a good product.

Likeliness to Recommend

8 /10

What differentiates GoTo Webinar from other similar products?

I like the voice that announces 'Go To Webinar', it makes the products very easy to recognize. It's a good product, but sometimes it crashes.

What is your favorite aspect of this product?

Easy to use.

What do you dislike most about this product?

Sometimes it crashes.

What recommendations would you give to someone considering this product?

Try it, it may work very well for you.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Martha B.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Program for the solution of virtual events

Likeliness to Recommend

10 /10

What differentiates GoTo Webinar from other similar products?

A nice feature of this system is that we can join with one click from a nearby device. Also, the interface of this software is excellent and provides a seamless look and feel and help during learning programs.

What is your favorite aspect of this product?

-It has an excellent and flexible interface. -Easy to follow and contribute to virtual meetings. -Set call date. -Video and audio quality.

What do you dislike most about this product?

We have not detected any bad experiences with GoToWebinar, it is the perfect software for virtual events and with very good deployment and ease of use.

What recommendations would you give to someone considering this product?

Allows members to dedicate the service always through effective virtual conversations. -We work excellent, and conversations are always kept in order. -Includes live broadcasts.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

annie p.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

It is a source tracking platform

Likeliness to Recommend

8 /10

What differentiates GoTo Webinar from other similar products?

This program has the function of a video editor. This program can also share videos and has a video embedding function. This program can also access the mobile desktop. This program allows us to fully control the meeting and the progress of the meeting. It is user-friendly, such as reporting and analysis.

What is your favorite aspect of this product?

This is an affordable virtual meeting software that can improve the board experience by simplifying the management and communication of board meetings. This program provides the ability to view and control equipment from anywhere.

What do you dislike most about this product?

It is not the easiest software to use. This program is difficult to adapt to everything. This program also needs a better way to control advanced presentations by panelists and speakers, while still allowing administrators to click and view other elements, polls, audio feeds, etc.

What recommendations would you give to someone considering this product?

I've thoroughly enjoyed using it and would enthusiastically recommend it to everyone.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

GoTo Webinar

What is GoTo Webinar?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

GoTo Webinar Ratings

86 Likeliness to Recommend

1 Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love GoTo Webinar?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Customer Support Support before, during, and after event. Technical support available during the event.

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

GoTo Webinar Reviews

Sherry W.

It's a good product.

Likeliness to Recommend

Pros

Martha B.

Program for the solution of virtual events

Likeliness to Recommend

Pros

annie p.

It is a source tracking platform

Likeliness to Recommend

Pros

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Feature Ratings

Customer Support

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Vendor e-Commerce

Social Media Channel Integration Outbound

Exhibitor or Vendor Environment

Presentation/ Webinar Capabilities

Metric and Reporting

Branding and Visual Customization

Gamification

Whitelabeling

Registration Process/Integration

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

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Breadth of Features

Availability and Quality of Training

Vendor Support