GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Nicholas B.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

I can schedule recurring meetings and reminders.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

The platform is user-friendly and offers various useful features, such as screen sharing, recording, and the ability to schedule meetings in advance.

What is your favorite aspect of this product?

I use GoToMeeting to conduct virtual meetings with my team, clients and other stakeholders. This allows us to stay connected and collaborate effectively, even when we're not in the same location physically.

What do you dislike most about this product?

The audio quality can be poor and unreliable, especially when there are many participants on the call.

What recommendations would you give to someone considering this product?

It offers a range of pricing plans to fit the different needs of the company, from small teams to large enterprises.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Steven B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great tool for web conferencing with clients.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

I routinely use GoToMeeting for client calls because I appreciate the ease of use, the capacity to host big groups, and the option to record sessions. Meetings have become more accessible as a result of trip cancellation; this saves time and money that may be better spent elsewhere. Viewing other people's presentations is also easier now that my eyes aren't smeared to see what they're presenting. Instead, I get to witness their presentations up close and learn more about what they're saying.

What is your favorite aspect of this product?

GoTo Meeting is the greatest conference calling tool in my opinion. This platform provides all of the tools required to hold a successful business meeting, conference call, or team meeting, and it stands out for its amazing call quality, robust features, and good customer support. What I appreciate best about GoToMeeting is that it enables for face-to-face encounters when they would otherwise be impossible. When the program is deployed, people may quickly access the meeting and log in securely.

What do you dislike most about this product?

Some of the hassles I generally confront are when the internet connection fails; it causes us a lot of pain and the system crashes, and resuming a new meeting may be difficult, especially when there are a lot of attendees. Updates are also occasionally made at unsuitable periods and result in "meetings". When you log in, it doesn't always recognize you and compels you to perform many of the procedures you had to take to get the application to start in the first place.

What recommendations would you give to someone considering this product?

It is one of the greatest choices for high-quality audio and video online meetings and presentations. When meeting in person is not an option, GoToMeeting will help you get the job done in a manner comparable to meeting in person. I recommend this product to everyone who can relate to the above scenario.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Meets expectations!

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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