GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Soraya E.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Meeting tool

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Unlike other products in the same area, we can say that this is the best since GoToMeeting offers a variety of collaboration tools, such as screen sharing and whiteboarding, which allow participants to work together in real time.

What is your favorite aspect of this product?

What I like the most about this tool is that GoTo Meeting is ideal for demos and remote meetings. I like the ease with which you can join meetings, easily access recordings, integrate with Outlook to send email invitations for meetings.

What do you dislike most about this product?

In my special opinion I can say that this tool does not have any flaws, rather we feel that it is one of the best when it comes to virtual conferences.

What recommendations would you give to someone considering this product?

We can recommend this tool because it is easy to access and implement, there is no need for cumbersome registration or complicated logins. It is very intuitive to be able to use the mobile application as it makes it easy to maintain communication.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jason W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Unparalleled Conference Calling Software

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

In addition to the high-quality video conferencing, I find the chat to be one of the most useful features of this program. It allows me to speak with my coworkers and even clients in both public and private groups, and I can even set my availability. Gotomeeting allows me to have access whenever I need it, regardless of where I am or what device I happen to be using, since it functions flawlessly on both my desktop computer and my tablet and mobile phone. The app is fantastic.

What is your favorite aspect of this product?

The simplicity with which I could arrange a GoToMeeting and send out invitation links was really appreciated. In case I wanted to remind people how to join the meeting, I could just go back to that original link. An introductory lesson on how to connect audio devices, etc. is provided to attendees during the meeting's implementation. Because I knew what they were learning, I frequently reaffirmed the information they were hearing by typing it in the chat box and repeating it aloud.

What do you dislike most about this product?

As soon as an update is installed, problems begin. As someone who has witnessed several such changes, I can attest to the fact that they typically occur without warning. As a result, the interface may change from one day to the next. Furthermore, the divergence between the Mac and Windows user interfaces makes it more challenging to debug with a human being.

What recommendations would you give to someone considering this product?

This GoToMeeting enabled link you with clients from all across the world without any communication delays. In the past, we've held meetings with visitors and hosts alike to discuss and resolve technical and operational issues. Using this program typically resolves issues with dashboarding. Video conferences and screen sharing tools helped solve most technical problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Edward T.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Simplify online meetings and improve collaboration

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

That overcomes many of the concerns we had with canceled meetings in the past because there is practically no time for inactivity, delays, or system problems, and we have not had to cancel any meetings. Time is precious, so when a meeting is scheduled, it is comforting to know that we will be able to proceed without incident. I have the ability to record meetings as a conference call, which you do not, and it is tough for me to listen to others and not always acquire critical information. The shared screen is an excellent tool for allowing everyone to engage; the presenter/moderator may control who has access to the shared screen.

What is your favorite aspect of this product?

GoTo Meeting provides benefits in terms of both video and speech speed. Going to the meeting also has a very easy and helpful interface; in addition to these features, the recording function is excellent. If you require another virtual meeting platform, GoTo Meeting is unquestionably the finest option. I've been using it for over three years, and in comparison to rivals, they seldom experience inactivity or delays. System flaws are rarely visible.

What do you dislike most about this product?

Several members of our team enjoyed having the same domain URL for all meetings. Consume more Internet usage and demand a consistent network speed; simple devices may struggle with this. These folks will be unable to utilize it in remote locations where Internet speed is a concern.

What recommendations would you give to someone considering this product?

I encourage using this platform because it is unique in its class in terms of an easy-to-use interface and high sound quality. It is preferable for Executive Board meetings. It is not essential to install the program; we can connect using an Internet browser, and it allows our group to organize formal meetings with a small number of members using high-quality sound and video.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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