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GoTo

GoTo Meeting

Composite Score

9.0 /10

CX Score

9.2 /10

885 Reviews Write a Review

Claim Software

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details

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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience
Product Impact
Contract Negotiation

Latest Award, 2025

2025 Data Quadrant Champion

2025

11 Top Rated Capabilities

6 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

9 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

10 Top Rated Capabilities

11 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Champion

2022

10 Top Rated Capabilities

7 Top Rated Features

2022

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative

3% Neutral

94% Positive

Pros

Acts with Integrity
Saves Time
Helps Innovate
Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

Video Conferencing

Audio Controls

Instant Messaging

Facilitator Functions

Screen Share

Keyboard Mouse Control

Audio Conferencing Call in Bridge

File Transfer

Application Share

Virtual Whiteboard

Vendor Capability Ratings

Average 84

Quality of Features

Ease of Implementation

Business Value Created

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

GoTo Meeting Reviews

Eusden S.

Role: C-Level
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Meetings At Anytime Anywhere

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

High quality ality audio and visual transmission.

What is your favorite aspect of this product?

Ability to hold meetings and conferences at anytime anywhere. Guaranteed data security during meetings.

What do you dislike most about this product?

All features and performance are excellent.

What recommendations would you give to someone considering this product?

No meetings limitations or hindrance at all times.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Pranjal i.

Role: Operations
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Gtm review

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting is a popular and reliable web conferencing platform with a wide range of features, including screen sharing, recording, and virtual whiteboard. Its ease of use, compatibility with various devices, and excellent customer support have earned it a good reputation.

What is your favorite aspect of this product?

Integration with others

What do you dislike most about this product?

Limited Recording Capabilities, Limited Customization Options, Technical Issues (As with any online platform, technical issues such as connectivity problems or audio and video issues can arise)

What recommendations would you give to someone considering this product?

Easy to use

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Niki A.

Role: Public Sector
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Meeting Point of Real Delivery

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Internal and external collaboration through online events and meetings are always successful.

What is your favorite aspect of this product?

Real-time message delivery only to relevant stakeholders.

What do you dislike most about this product?

The product is perfect complete.

What recommendations would you give to someone considering this product?

Never consider a miss, just apply this software.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

GoTo Meeting

What is GoTo Meeting?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

GoTo Meeting Ratings

89 Likeliness to Recommend

1 Since last award

94 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love GoTo Meeting?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Video Conferencing Interactive video conferencing using a webcam

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Instant Messaging Real-time, text-based communication between two or more people

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Screen Share Ability to share a computer screen for viewing by web conference participants

Keyboard Mouse Control Host can grant or remove control

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

GoTo Meeting Reviews

Eusden S.

Meetings At Anytime Anywhere

Likeliness to Recommend

Pros

Pranjal i.

Gtm review

Likeliness to Recommend

Pros

Niki A.

Meeting Point of Real Delivery

Likeliness to Recommend

Pros

Most Popular GoTo Meeting Comparisons

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TeamViewer Remote

1
Since last award

1
Since last award

Feature Ratings

Audio Conferencing VoIP

Video Conferencing

Audio Controls

Instant Messaging

Facilitator Functions

Screen Share

Keyboard Mouse Control

Audio Conferencing Call in Bridge

File Transfer

Application Share

Virtual Whiteboard

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Business Value Created

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training