GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Saves Time
  • Helps Innovate
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Audio Controls

86

Instant Messaging

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

File Transfer

84

Application Share

84

Virtual Whiteboard

83

Vendor Capability Ratings

Average 84

Quality of Features

85

Ease of Implementation

85

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

84

Vendor Support

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Availability and Quality of Training

83

GoTo Meeting Reviews

Rosemary R.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Valuable piece of software for me.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Goto meeting makes it simple for new users to join video conference calls, hosted on the Goto meeting platform , without needing to first download any software or undergo any elaborate sign-ip process, by simply using the Web application. Working in a team where we collaborate with a lot of developers externally, the ability to invite them to join video meeting sessions without the elaborate setup processes is very handy.

What is your favorite aspect of this product?

Goto meeting is compatible with all of my mobile devices and this has been helpful to me for communicating while on the move. It is very important that I also highlight the bandwidth saving design of the Goto meeting application, which has made it possible to join work conference calls , even in areas with poor internet reception.

What do you dislike most about this product?

I did experience a bit of difficulty, understanding the navigations and controls of the Goto meeting application on computer. Other than the aforementioned slow learning curve, I have been satisfied with the quality that I get on Goto meeting.

What recommendations would you give to someone considering this product?

Asides the slow learning curve period of getting to understand how to use Goto meeting, it is a smooth experience using this software.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Prashant K.

  • Role: Industry Specific Role
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mahesh J.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2026

Reliable and simple meetings, has modern features.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

What differentiates is that the GoTo Meeting is that it focuses heavily on being simple, reliable, and secure, rather than trying to be an all in one collaboration suite. Compared to tools like Zoom or Teams, it feels more like a dedicated meeting solution that just works smoothly without too many extra layers. Another thing its strong performance and stability that is it is less lag and keeps consistent uptime.

What is your favorite aspect of this product?

My favorite aspect I can feel is that the GoTo Meeting is its reliability that it consistently delivers smooth, stable meetings without glitches, which makes it feel dependable, especially for important calls where you just want things to work without any hassle.

What do you dislike most about this product?

What I dislike the most about GoTo Meeting is that it feels a bit limited compared to newer tools while it’s reliable, it doesn’t offer as many advanced collaboration features or integrations, which can make it feel a little outdated for teams that want an all rounder workspace. It also has strong performance.

What recommendations would you give to someone considering this product?

If someone is considering GoTo Meeting, I’d recommend using it mainly if your priority is simple and reliable meetings, not an all in one collaboration tool. It works best for small to mid-sized teams that just need stable video calls without too many extra features. Also, try the free version or trial first to see if it fits your workflow, and keep your expectations realistic and it’s strong on basics but a bit limited when it comes to advanced features and integrations.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Caring

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