GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

85

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Isaac H.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Online communication platform best for meetings

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is complete platform that host many members to hold a meeting with clear resolutions and strong network connection.

What is your favorite aspect of this product?

The platform is well powered with great tools that ensures that meeting is well implemented with proper scheduling. I can connect with our customers and lead them on how to use a particular brand from my office. It is very reliable and can be installed in desktop and android devices.

What do you dislike most about this product?

Nothing I have found to be in bad performance at this time.

What recommendations would you give to someone considering this product?

I totally recommend this great platform to any company aspiring to hold online video and web meeting with reliable product to consider GoToMeeting.

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Saves Time
  • Client Friendly Policies

Amir M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Join meeting via single click an hassle free

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

Join meeting via one click. We can schedule meeting for a complete month and modify it as well

What is your favorite aspect of this product?

The mobile application available is the best part of this application

What do you dislike most about this product?

The user interface is average it should be improved

What recommendations would you give to someone considering this product?

Please try it on mobile first

Pros

  • Helps Innovate
  • Inspires Innovation
  • Continually Improving Product
  • Saves Time

Jose Manuel O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Excellent video calling platform.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

While Vidyo Connect, which focuses on healthcare, financial services, and general cooperation, Gotomeeting is suited for businesses of all sizes that have web meetings.

What is your favorite aspect of this product?

As a result, anyone from anywhere in the globe who wants to join can do so by dialing the international phone number. The user interface is among the best in the business. Once the client is installed, it will be simple to join any meeting. GoToMeeting's screen sharing functionality is undeniably one of its most popular features. Because of the screen sharing, the client can anticipate some of the chat topics you direct them to.

What do you dislike most about this product?

The design of the main screen should be changed. It would be advantageous to be able to change certain parts of the core layout and adapt it to other audiences or projects. There is a need that it be customizable inside the primary interface.

What recommendations would you give to someone considering this product?

There are several virtual meeting applications/software available. I've used GotoMeeting, and it's fantastic. However, I would like to see the GoToMeeting team reduce the price somewhat to make it more reasonable. Before making a selection, I propose to potential buyers that they test a few different settings and identify the features that work best for them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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