GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

85

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Sara E.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

IMMEDIATE MEETINGS.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting differs because it is a software that offers more than what we normally need, it is flexible and intuitive with HD video and audio quality, I love that it is safe, fast and easy to configure with noise suppression and 24-hour customer support. 7 days a week.

What is your favorite aspect of this product?

My favorite aspect of GoToMeeting is that it is a real-time communication and collaboration software that helps me organize and join meetings immediately by sharing screen, audio and video, in my work it helps me communicate with my colleagues, colleagues and clients anywhere in the world, saving our time and money on trips, thanks to this tool I can connect with my colleagues from any place and device.

What do you dislike most about this product?

GoToMeeting is an online video conferencing solution that works perfectly from anywhere and browser offering a quality, complete and high-performance service, it is a tool that has worked perfectly for me when I carry out my meetings, so far I have no dislikes or complaints.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting to any team that wants to collaborate productively and collaboratively from anywhere and on any device, increasing workflow and collaboration by initiating face-to-face screen sharing meetings with clients, colleagues and colleagues. I recommend it for being a flexible and intuitive tool with countless functions and advantages when working. It works safely and easily, it also offers a free trial is a tool that offers what we need.

Pros

  • Fair
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Ivan B.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Fantastic product!

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

The possibility of generating online, professional and academic meetings with great speed and versatility. The statistics it generates help me improve my Webinar and Masterclasses

What is your favorite aspect of this product?

I can determine if participants lose interest when they are in class or determine if the enrollment drive achieved its goal.

What do you dislike most about this product?

does not allow modifying the URL shortening to optimize

What recommendations would you give to someone considering this product?

Ask the Gotomeeting team for training

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ardi S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Tools for web communication that are sufficient

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

It is mostly used for online meetings with overseas clients. I feel the image quality, sound quality, convenience of usage, and operability are all satisfactory once you get used to it. It is not widely known in India, especially when compared to Cisco WebEx Meeting, for example, but I feel it is superior in general. The setup page is a little more harder to comprehend than Zoom's, but once you get used to it, it's a fairly straightforward tool to use. I feel it is a really helpful application, similar to Zoom, in that it allows you to attend an online conference utilizing client software and a browser.

What is your favorite aspect of this product?

The audio and video options are a little difficult to figure out, but I feel it is a pretty easy service with constant communication quality. Furthermore, I feel it is advantageous that the service side automates it so that it may be used even if the user side's IT capabilities are restricted. It's frequently used to communicate with consumers in the rest of the world. It has a small market share and is not commonly used in India, although it appears to be widely used in Europe and the United States. Because many firms prohibit the use of Zoom because it is untrustworthy in terms of security, we use it instead.

What do you dislike most about this product?

The settings panel is a little difficult to understand. However, if you get used to it at first, I don't think it's a huge issue. I suppose it would be beneficial if the client program were a little lighter, but it isn't anything that worries me all that much.

What recommendations would you give to someone considering this product?

While many events are being avoided or decreased, I feel that online meetings are a great approach to get knowledge. I believe you should use a variety of free tools, including the trial version. Less wait is preferable. When working with international countries, time lag may be devastating, especially when it comes to translation and interpretation, but GoToMeeting doesn't have that, thus it came in helpful. I believe it is recommended since it has the same operating feel as Zoom and may be used without difficulty.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Caring

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