GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Saves Time
  • Helps Innovate
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Audio Controls

86

Instant Messaging

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

File Transfer

84

Application Share

84

Virtual Whiteboard

83

Vendor Capability Ratings

Average 84

Quality of Features

85

Ease of Implementation

85

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

84

Vendor Support

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Availability and Quality of Training

83

GoTo Meeting Reviews

Tammie W.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Synonym of communication production.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

I used to perform sessions using this app or platform when pendamic was pretty bad at the time. It made it simple for me to learn by offering online access to all materials throughout the conference. We can also talk to the person in person. All participants have access to the recording facility. For the majority of the customers we assist online, the software is extremely basic and easy to comprehend. We have also formed working groups to keep a very familiar and close connection in order to raise the rhythm of the activities to a much higher level. We are now more self-taught and operate as a team.

What is your favorite aspect of this product?

I used to perform sessions using this app or platform when pendamic was pretty bad at the time. It made it simple for me to learn by offering online access to all materials throughout the conference. We can also talk to the person in person. All participants have access to the recording facility. For the majority of the customers we assist online, the software is extremely basic and easy to comprehend. We have also formed working groups to keep a very familiar and close connection in order to raise the rhythm of the activities to a much higher level. We are now more self-taught and operate as a team.

What do you dislike most about this product?

If the team size is huge, it requests premium services; when the user runs the app, it requests an update; and numerous organizers cannot share their screen at the same time.

What recommendations would you give to someone considering this product?

If you want a long-term and user-friendly platform, you should consider using the meeting platform. This is the all-inclusive solution for organizing a virtual meeting. It's free to use; you don't have to pay until you have 250 participants, and it also offers free trials so you can get a feel for it. It has served to know and recognize information as a direct ally of leadership, teamwork, assured support, and many impact factors, and I strongly suggest it for all those who wish to stand out in the field of communication.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Johnson M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

My best application for virtual meetings.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

One of the most preferred application for online meetings and virtual events is GoToMeeting. We have been using GoToMeeting for many years now and it has always been amazing and of great help. I like how it allows us to conduct business meetings online, share screen and share files. It is intuitive, user-friendly and easy to get started with.

What is your favorite aspect of this product?

What i like most about GoToMeeting is the ability to keep in touch with colleagues, friends and clients. It enables me to chat face to face with customers regardless of where they are. Implementing GoToMeeting is super easy and fast.

What do you dislike most about this product?

Sometimes you may require very strong internet connection to share screen.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting for conducting business meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Jeff R.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Single-touch audio and video conference rooms

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting provides the ability to share device's screen and applications helping us collaborate from anywhere. The built-in meeting notes helps save time and enhances the meeting experience

What is your favorite aspect of this product?

The customisable backgrounds help keep the privacy on and not to show anything that is not required in the video conference. Automatically records the meeting and turns the audio into TXT or PDF transcriptions

What do you dislike most about this product?

A simple glitch in the routing process to connect to the meeting can disrupt the entire meeting process. It is less flexible in setting up the screen and viewing all the participants.

What recommendations would you give to someone considering this product?

If your business needs more than just video conferencing, look no further than GoToMeeting. Unlike other software options that accommodate personal use, GoToMeeting is built specifically for businesses

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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