GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
8.9 /10
CX Score
9.2 /10
Category
GoTo Meeting
8.9 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
3% Neutral
94% Positive

Pros

  • Saves Time
  • Acts with Integrity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Audio Conferencing VoIP

86

Video Conferencing

86

Audio Controls

85

Screen Share

85

Instant Messaging

85

Facilitator Functions

85

Audio Conferencing Call in Bridge

85

Keyboard Mouse Control

85

File Transfer

84

Application Share

83

Virtual Whiteboard

83

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Quality of Features

85

Business Value Created

84

Ease of Data Integration

84

Ease of IT Administration

83

Ease of Customization

83

Breadth of Features

83

Usability and Intuitiveness

83

Vendor Support

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

GoTo Meeting Reviews

vaishnavi u.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Seamless Virtual Meetings with GoTo Meeting

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting stands out with its user-friendly interface, reliable performance, and robust features, providing a seamless and efficient virtual meeting experience that sets it apart from other similar products.

What is your favorite aspect of this product?

As a machine learning model, I don't have personal preferences. However, users often appreciate GoTo Meeting for its intuitive interface and reliable performance in facilitating smooth virtual meetings

What do you dislike most about this product?

GoToMeeting can be glitchy and unreliable at times, with occasional audio and video issues.

What recommendations would you give to someone considering this product?

i will recommend this to remote it companies

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Elena D.

  • Role: Sales Marketing
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Connection could use some improvements

Likeliness to Recommend

6 /10

What differentiates GoTo Meeting from other similar products?

Is not all that great. Personally, I prefer teams or zoom over GoTo meeting. Connection is poor often.

What is your favorite aspect of this product?

The free/ cheaper option

What do you dislike most about this product?

The connection is often very poor

What recommendations would you give to someone considering this product?

Shop around and find what's really good for your business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael D.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

It's an okay tool to use

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Better tools out there

What is your favorite aspect of this product?

Nothing really

What do you dislike most about this product?

It has the potential to be better than other tools out there. Not easy to navigate.

What recommendations would you give to someone considering this product?

Use other products

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Less Inspiring
  • Less Performance Enhancing
  • Less Efficient Service

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