GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
8.9 /10
CX Score
9.2 /10
Category
GoTo Meeting
8.9 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
3% Neutral
94% Positive

Pros

  • Saves Time
  • Acts with Integrity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Audio Conferencing VoIP

86

Video Conferencing

86

Audio Controls

85

Screen Share

85

Instant Messaging

85

Facilitator Functions

85

Audio Conferencing Call in Bridge

85

Keyboard Mouse Control

85

File Transfer

84

Application Share

83

Virtual Whiteboard

83

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Quality of Features

85

Business Value Created

84

Ease of Data Integration

84

Ease of IT Administration

83

Ease of Customization

83

Breadth of Features

83

Usability and Intuitiveness

83

Vendor Support

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

GoTo Meeting Reviews

Meghana V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

Good and easy product but not many features

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Good and easy product but not many features

What is your favorite aspect of this product?

Good and easy product

What do you dislike most about this product?

Not many features involved

What recommendations would you give to someone considering this product?

Be bright with more options

Pros

  • Trustworthy
  • Fair
  • Generous Negotitation
  • Reliable

Lars N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Solid performance and reliability.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting helps us foster more effective communication. Compared to other platforms we have used this year, the real-time survey presentation function is the best and the sound and visual quality is impeccable, without distortions. In addition to this, it allows us to meet with our clients virtually even when we work remotely because it is available without restrictions from any device and from any location.

What is your favorite aspect of this product?

GoTo Meeting is a very useful tool for collaboration and remote support, as it offers a secure environment for our online meetings and offers more features than a simple video conference, such as chat, screen sharing, polls, session recording and more.

What do you dislike most about this product?

Sometimes their customer service is a little slow in responding.

What recommendations would you give to someone considering this product?

GoTo Meeting is an ideal choice for any organization that needs secure, easy-to-use online meeting software. It works perfectly for both voice and video calls. With GoTo Meeting, getting started is easy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Somesh Singh R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Screen & application sharing, instant messaging, video & audio conferencing features

What is your favorite aspect of this product?

Instant messaging, file transfer

What do you dislike most about this product?

Nothing to say

What recommendations would you give to someone considering this product?

Excellent product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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