GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
8.9 /10
CX Score
9.2 /10
Category
GoTo Meeting
8.9 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
3% Neutral
94% Positive

Pros

  • Saves Time
  • Acts with Integrity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Audio Conferencing VoIP

86

Video Conferencing

86

Audio Controls

85

Screen Share

85

Instant Messaging

85

Facilitator Functions

85

Audio Conferencing Call in Bridge

85

Keyboard Mouse Control

85

File Transfer

84

Application Share

83

Virtual Whiteboard

83

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Quality of Features

85

Business Value Created

84

Ease of Data Integration

84

Ease of IT Administration

83

Ease of Customization

83

Breadth of Features

83

Usability and Intuitiveness

83

Vendor Support

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

GoTo Meeting Reviews

Russ M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Great option that has been reliable to use

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Not much. Has all the normal features that others offer. It has been a reliable tool though.

What is your favorite aspect of this product?

Reliable to use. Works the same every time. No technical issues.

What do you dislike most about this product?

Nothing. All works well. No complaints.

What recommendations would you give to someone considering this product?

Give it a try and decide on price that is best for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

SAYAN J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Adaptable online events.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Goto meeting's user friendliness and high audio/video quality make it dependable in professional settings.

What is your favorite aspect of this product?

Highlights and actions from the meeting are shown in the new ai powered meeting insights.

What do you dislike most about this product?

It feels dated in comparison to zoom's current interface.

What recommendations would you give to someone considering this product?

For clients seeking excellent service and simple meetings.

Pros

  • Trustworthy
  • Caring
  • Altruistic
  • Generous Negotitation

Sarin J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Reliable and high features for Virtual Meeting.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Automatic transcription and meeting recording are unique features that make reviewing meeting more easier.

What is your favorite aspect of this product?

The mobile app allows me to join meetings on the go which is a huge benefit for me when traveling.

What do you dislike most about this product?

Pricing is on the higher side for smaller businesses or infrequent users.

What recommendations would you give to someone considering this product?

value security and automatic meeting transcription.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Cons

  • Less Efficient Service

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