GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Saves Time

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Audio Controls

86

Instant Messaging

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Application Share

84

Virtual Whiteboard

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Ease of IT Administration

84

Breadth of Features

84

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

83

Availability and Quality of Training

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Sumitra M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Workable even with low bandwidth

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

In my experience, this platform works well even with normal internet speeds.

What is your favorite aspect of this product?

Video and audio sync is well balanced.

What do you dislike most about this product?

Video quality can sometimes be a bit low.

What recommendations would you give to someone considering this product?

If your team connects from different locations, this could be a stable option.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Edwin A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Maximizing team efficiency with AI insights

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

This platform stands out as an incredibly attractive choice for teams prioritizing unlimited cloud storage and rock-solid reliability. Its automated meeting summaries and data efficiency make it a truly professional tool for any growing business, keeping every interaction meaningful.

What is your favorite aspect of this product?

In a world of buggy, feature-cluttered software, this professional platform is built to just work. Its specialized On-the-Go Mode and high-efficiency data usage create a high-performance environment that keeps my team connected, even on weak signals, making every interaction feel seamless.

What do you dislike most about this product?

The main drawback is its automated meeting summaries, and the platform lacks a built-in persistent chat for collaboration between sessions.

What recommendations would you give to someone considering this product?

It is a total lifesaver when traveling, just flip on the On the Go mode to stay connected without any fuss.

Pros

  • Unique Features
  • Efficient Service
  • Saves Time
  • Client Friendly Policies

Sascha V.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

Reliable solution with GoToMeeting

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Among so many similar platforms, GoTo Meeting stands out for its robust security and stability during connectivity processes. It maintains consistent communication within the team, with business colleagues, and with clients in different parts of the world, eliminating barriers and connecting quickly and reliably. Its operational simplicity has been invaluable in organizing our communication system in virtual spaces. The structure has been key to improving our digital presence, taking our brand to the next level, and significantly managing our time, guaranteeing greater productivity and work efficiency.

What is your favorite aspect of this product?

GoToMeeting is here to stay. It maintains a stable connection and high-quality audio, all with the purpose of achieving reliable online meetings from any type of connection, making it completely inclusive. In our environment, where we need to hold meetings with clients and colleagues, we have significantly improved our productivity and the smoothness of our interactions with this platform. It provides a clear and intuitive interface, whose structure allows us to organize all the tools and functions to maintain smooth sessions. The screen sharing function is simple and has helped us with review meetings and training sessions.

What do you dislike most about this product?

It is important to note that some advanced features require higher-tier paid plans, preventing access with simpler plans. This limits our work and imposes certain usage restrictions that can be inconvenient and inflexible for the work we need to do, representing a barrier to use. We've also noticed that some collaborative tools aren't as comprehensive as we need; they're not very visual or interactive. Having more tools that allow us to maintain interactive and dynamic work, even online, would be a great help.

What recommendations would you give to someone considering this product?

Among so many similar platforms, GoTo Meeting stands out for its robust security and stability during connectivity processes. It maintains consistent communication within the team, with business colleagues, and with clients in different parts of the world, eliminating barriers and connecting quickly and reliably. Its operational simplicity has been invaluable in organizing our communication system in virtual spaces. The structure has been key to improving our digital presence, taking our brand to the next level, and significantly managing our time, guaranteeing greater productivity and work efficiency.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Inspires Innovation

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