GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Saves Time

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Audio Controls

86

Instant Messaging

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Application Share

84

Virtual Whiteboard

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Ease of IT Administration

84

Breadth of Features

84

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

83

Availability and Quality of Training

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Edwin W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

GoToMeeting is secure and reliable.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is secure and reliable. The audio and video quality is better compared to other similar products we have used before. It is easy to use and has enabled us to have some of the explosive growth that we’ve experienced over the last few years since we implemented the product. Meetings effectively over the phone or video rather than having to spend time commuting have been the highlight of using the product.

What is your favorite aspect of this product?

We needed a reliable and scalable video conference solution and GoToMeeting met our needs. As a Sales Executive, I particularly love the ability to record presentations and demos and send those links to the customer so they can go back and review them or share them with others who may not have been able to attend the meeting. It works reliably and consistently for our organization.

What do you dislike most about this product?

Scheduling meetings using the mobile app is not as intuitive as we thought it could be.

What recommendations would you give to someone considering this product?

It has helped our sales team face time with more people other than who are part of the team. It has had a positive impact on maintaining our team culture.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features
  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Master of virtual classes and session recording.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Roberto M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Software for online meetings

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Webinars have helped me communicate with my team in a way that finds out and yes a lot of problem, video and audio has not given me any problem which makes the experience in Gotomeeting quite satisfactory and what helps me the most is that they have many tools that you can use at very low cost.

What is your favorite aspect of this product?

Meetings are easy and easy, you can organize your online meeting with video or audio and you can do it from a conference room, from your laptop or mobile device. With Gotomeeting you hold your meetings with video, screen sharing, messaging chat, you can take notes in your meetings, it also has a drawing tool to use as annotations and other useful tools that will help in your meetings. Its prices are quite economical for all the tools that this software offers, it has a very intuitive interface.

What do you dislike most about this product?

What disgusts me is that the limit of participants in a webinar meeting is 100 people, the connections fail very small, you can get the same capabilities from other software that works best.

What recommendations would you give to someone considering this product?

It is an excellent option if you want to use it for webinars as it has many tools that I am sure will be very useful, the webinar has a chat app and calls that you can use to talk to people from all over the world.

Pros

  • Helps Innovate
  • Effective Service
  • Includes Product Enhancements
  • Reliable

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