GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Shaunak P.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Best with security features

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

It is very less used with compared to Meet and Zoom so it will give you less traffic and better service in terms of connectivity and bandwidth. It is also very safer choice as they dont collect your personal information and other stuffs. also it is specially made for presentation so it best for industrial and professional meetings

What is your favorite aspect of this product?

I like best is its screen sharing feature which lets you use a special kind of PPT handler which makes it feel like you are delivering a very corporate lecture. And it is easy for new people to join the meeting with links.

What do you dislike most about this product?

Ease of implementation is very difficult and people have to install new plugin or app to join the meeting which is generally not appreciated by regular user of other app like Zoom. But this is still ignorable as it is same with other alternatives like Cisco WebEX

What recommendations would you give to someone considering this product?

If you are looking for a alternative to conventional apps like Zoom and want same functionalities at better pricing for team and collaboration go for it. But for general meetings with non floor participant go for more general tools like products form Google to support ease of participants

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Breno M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Meetings online in advance.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is distinctive and beneficial for the company and the work teams, it allows to have a complete observance of the work team participants, with an excellent option to hold meetings with up to 250 members, it facilitates the realization of HD Faces Videoconferences, it is efficient for even dividing 25 video transmissions in each meeting, it is spontaneous for the sharing of information and content on screen with audios and videos with clear conditions.

What is your favorite aspect of this product?

I like GoToMeeting, it allows you to plan meetings instantly through Microsoft Office, and emails, it is agile to broadcast meeting recordings after they have finished, it is equipped with an integrated audio system, making possible the voice signal over the Internet since it uses the IP registry, has an Open Voice number to make it simple and operate free conferences, efficient to personalize virtual conference spaces, it allows obtaining a fixed individual URL to hold meetings.

What do you dislike most about this product?

With GoToMeeting, sometimes it has happened that a meeting has temporarily stopped its development or continuity, it is something that has been solved by restarting the application.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting, it is simple to be managed, the audio interactions between participants are automated, the subscription fees are low, the work is made lighter due to the quality of image resolution cooperating in this sense, the experience of the work with the participation In contributions in ideas it is in a clear and punctual way.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

BILAL S.

  • Role: Finance
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Online Meeting Solution!

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

- Product functionality and performance - Overall cost

What is your favorite aspect of this product?

Attending the meeting has secured features and numerous features such as recording, chatting, annotations, screen sharing, file sharing, real-time chatting, etc.

What do you dislike most about this product?

The control panel can be get a little annoying at times.

What recommendations would you give to someone considering this product?

Great for both on-demand and scheduled meetings. The platform helps to connect clients, vendors and internal team meeting to facilitate easy collaboration and presentations.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular GoTo Meeting Comparisons