What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Saves Time
- Acts with Integrity
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Audio Controls
Screen Share
Instant Messaging
Facilitator Functions
Audio Conferencing Call in Bridge
Keyboard Mouse Control
File Transfer
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
GoTo Meeting Reviews
Katie C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Easy to use & allows us to run top quality webinar
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Ability to seamless integrate with our marketing automation system. We can seamlessly set up webinars and connect them to our other systems.
What is your favorite aspect of this product?
Setting up automated reminders to participants in our virtual events/ webinars.
What do you dislike most about this product?
The interface is not that attractive.
What recommendations would you give to someone considering this product?
Identify your needs and explore options.
Pros
- Enables Productivity
- Caring
- Saves Time
- Respectful
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Jessica A.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
A Reliable Video Conferencing Solution
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
It would be great to see more advanced participant management options in GoToMeeting. Features such as automatic transcription and AI-powered noise cancellation would also be major developments. Plus, adding personalized backgrounds and better integrations with tools like Google Calendar and Salesforce would really boost productivity.
What is your favorite aspect of this product?
I enjoy how simple GoToMeeting is to use. The interface is extremely simple, and I never have to worry about my connection dropping during important calls. It simply works, making meetings comfortable and efficient every time.
What do you dislike most about this product?
Although GoToMeeting is a useful tool for simple meetings but in comparison to other more advanced options then it can seem outdated. For me, it seems outdated because it lacks advanced features like AI-powered options and modern customization.
What recommendations would you give to someone considering this product?
If you want a reliable and user-friendly video conferencing tool, GoToMeeting is a fantastic choice since it is perfect for any businesses and anyone who needs quick meetings. Just remember, if you are looking for fancy features like AI tools then you might want to check out other options too.
Pros
- Continually Improving Product
- Reliable
- Caring
- Respectful
Please tell us why you think this review should be flagged.
Siddharth M.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2026
Solid Core Video Calling, But Needs Modern Collabo
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
1) Bandwidth Optimization & Audio Reliability 2) Built-In Toll-Free & Dial-In Infrastructure 3) Strict Enterprise Security & Admin Controls
What is your favorite aspect of this product?
The standout aspect of GoTo Meeting is its rock-solid call stability and audio performance on weak connections.
What do you dislike most about this product?
The most frustrating part of GoTo Meeting is its outdated interface and lack of modern in-meeting collaboration tools
What recommendations would you give to someone considering this product?
1) Considering External Guest Experience 2) First to Test on Weak Mobile Networks
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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