GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Mikeson P.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Great collaboration tool

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Unlike other similar products, GoToMeeting has many features which one does not require to pay for in order to use them

What is your favorite aspect of this product?

My favorite aspect of the product is instant messaging as it allows fast and efficient relaying of information.

What do you dislike most about this product?

To date there is nothing that I hate about the product

What recommendations would you give to someone considering this product?

I recommend people engaging in constant communication in their work to try this product

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ridham G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Software for Audio and Video Meetings

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

The Software is small sized and don't use lot of RAM as compared to others.

What is your favorite aspect of this product?

No Need to install app and meetings can be joined from browser itself. Sharing of screen is very helpful for practical demonstrations. White board is really helpful for making notes.

What do you dislike most about this product?

The files shared during meeting cannot be stored locally. Organizer of meeting has lot of control. Video Quality cannot be changed.

What recommendations would you give to someone considering this product?

Go To Meeting is great starting point for virtual meetings.

Pros

  • Reliable
  • Inspires Innovation
  • Over Delivered
  • Helps Innovate

Isaura J.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Best cloud PBX provider

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Practical, intuitive, good resources, it facilitates the day to day. Most of the time of use it is very functional, without obstacles and its access is easy. Calls and calls with good reception

What is your favorite aspect of this product?

Simple, reliable, and integrated platform, GoToMeeting, without doubt, the best cloud PBX provider. In my work, we use this application due to its cost-effectiveness. It supports cloud calls and meetings, text messages, chat, and more. Meetings support up to 250 attendees, and the quality is in HD.

What do you dislike most about this product?

I have nothing to complain about GoToMeeting. Since Jive's time, we have always used the app, and we have nothing to say about it. Telephony costs have come down in our organization, and the benefits are many

What recommendations would you give to someone considering this product?

GoToMeeting works wherever we are at home or work. I can quickly start a conversation or meeting with my desk phone, desktop stepper, or mobile phone, and still, I'm connected and with the same quality. I recommend

Pros

  • Respectful
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Cons

  • Less Performance Enhancing
  • Less Fair
  • Inhibits Innovation

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