What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Saves Time
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Audio Controls
Screen Share
Instant Messaging
Facilitator Functions
Audio Conferencing Call in Bridge
Keyboard Mouse Control
File Transfer
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
GoTo Meeting Reviews
Lars N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Solid performance and reliability.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoTo Meeting helps us foster more effective communication. Compared to other platforms we have used this year, the real-time survey presentation function is the best and the sound and visual quality is impeccable, without distortions. In addition to this, it allows us to meet with our clients virtually even when we work remotely because it is available without restrictions from any device and from any location.
What is your favorite aspect of this product?
GoTo Meeting is a very useful tool for collaboration and remote support, as it offers a secure environment for our online meetings and offers more features than a simple video conference, such as chat, screen sharing, polls, session recording and more.
What do you dislike most about this product?
Sometimes their customer service is a little slow in responding.
What recommendations would you give to someone considering this product?
GoTo Meeting is an ideal choice for any organization that needs secure, easy-to-use online meeting software. It works perfectly for both voice and video calls. With GoTo Meeting, getting started is easy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Somesh Singh R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Fantastic product
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Screen & application sharing, instant messaging, video & audio conferencing features
What is your favorite aspect of this product?
Instant messaging, file transfer
What do you dislike most about this product?
Nothing to say
What recommendations would you give to someone considering this product?
Excellent product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mark H.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2026
Smooth Virtual Meetings with Stable Performance.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
The great thing is that GoTo Meeting doesn’t require an account to call. I send a link, people sign in by typing their name. Zoom sometimes asks for a password, sometimes asks to download the app. GoTo Meeting is very easy for all of our employees to use without much complications.
What is your favorite aspect of this product?
My favorite part is the recording feature of this tool which allows me to record all the meetings in it. This feature saves me a lot of time and no one misses the training. I can also see chat and polls in the recording.
What do you dislike most about this product?
I don’t really like the outdated interface of this tool which doesn’t get updated at all. Zoom and Teams are very modern and beautiful but GoTo's interface is boring.
What recommendations would you give to someone considering this product?
If your training involves a lot of videos and animations, GoTo Meeting is better. Always save your recordings to the cloud, not on your computer. And most importantly, never have more than 100 people without a co-host or you'll be really frustrated.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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