GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

85

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Victoria P.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Stable Conferencing Tool but Screenshare Lags

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

The user experience is somewhat the same like its competitors, the main buttons are just placed in different areas.

What is your favorite aspect of this product?

I like that I can extend the time/availability of a meeting recording and be able to share recordings with clients.

What do you dislike most about this product?

I dislike the lag that comes when I am using the screenshare to demo my product to a customer. The customer also experiences this same thing when they screenshare with me.

What recommendations would you give to someone considering this product?

If you do not screenshare/demo products much and just want a good voip/video conferencing tool to use then I would definitely recommend considering GoToMeeting. Otherwise if you're looking for a screenshare heavy tool I would recommend looking elsewhere.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Md. Arafat B.

  • Role: Human Resources
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Outstanding performance

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Its features are different from others. Easily usable and accessible for the users.

What is your favorite aspect of this product?

Flexibility, the app is so smooth, and friendly user experience makes me pleased. The entrance of the app is so beautiful and easily accessible so that users can find all kinds of materials easily.

What do you dislike most about this product?

Want to have a few days more for the free version, that's all.

What recommendations would you give to someone considering this product?

I wanna recommend a goto meeting instead of all kinds of meeting apps. Because it's so much user friendly, the cost is so measurable so that anyone can buy plans. Also, it's designed is so beautiful and easy to handle the meeting. So, start using and be satisfied.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Fair

Søren E.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

The Best Software for Webinars

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

We are able to give presentations via GoToMeeting without ever leaving the office

What is your favorite aspect of this product?

GoToMeeting has for a long time been our preferred option for webinars

What do you dislike most about this product?

I am not able to mention a dislike as this solution has always worked for us and give you many unique features

What recommendations would you give to someone considering this product?

The best tool in the industry for completing webinars to large scale audiences.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

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