GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

85

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Hassan S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

extraordinarily good for meeting purposes

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

A limited number of participants per meeting was a major drawback for most of the meeting platforms. GoToMeeting has removed this restriction of the number of participants per meeting and thus, large meetings can be conducted.

What is your favorite aspect of this product?

This tool is extraordinarily good for meeting purposes. Collaboration in real-time can be done with convenience. It provides good quality for video and audio calls. The service provided by the Customer care center is superb.

What do you dislike most about this product?

GoToMeeting lacks in terms of integration options and some tools for planning purposes. Such tools are often provided by the competitor software and thus, this needs improvement.

What recommendations would you give to someone considering this product?

You should experience the free version first. On the basis of that experience, you can make the decision. But you will definitely not regret using the software. The app allows users to overcome the barriers of distances and stay productive even when they are apart.

Pros

  • Performance Enhancing
  • Effective Service
  • Transparent
  • Helps Innovate

Oliur R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

The best tool for a smooth online meeting

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is the best video conferencing software for many reasons, including the fact that features such as password protection and meeting locks ensure meeting hosts can hold secure video conferences. It is very simple and quick to host a meeting, and users can share their screens. GoToMeeting includes a recording feature that allows the host to record every session without relying on third-party screen recording software.

What is your favorite aspect of this product?

I liked how simple it was to set up on my phone and join the meeting while traveling or on the go. The connection worked well, and thanks to the cross-platform support, one can easily make calls to people all over the world. I like the security features it provides, such as single sign-on, encrypted sessions, dismissing attendees, and meeting lock. Background noise suppression works quite well in this case. It also includes VoIP and toll features for audio.

What do you dislike most about this product?

I've had connection problems on a few occasions, most notably with my Windows computer. Also, I've noticed that you can't send files during a meeting session . Rather than that, it's a fantastic tool for quick and easy online meetings with incredible security features.

What recommendations would you give to someone considering this product?

Using GoToMeeting, you can start video conferences, calls, and conferences from your smartphone or tablet and share face-to-face screens with HD coverage from anywhere. It's a great tool with useful features. If you need software that can handle your daily business or personal meetings with ease and provides all of the necessary features, GoToMeeting is the software for you.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Transparent

Jessica R.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great software for meetings

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

We can distribute invites or send out codes or text people the information and links also it gives us just the right amount of communication and sharing tools without making the whole platform too complicated. I use it for all types of arrangements and provide remote customer service and support when needed.I just love it.

What is your favorite aspect of this product?

GoTomeeting helps team workers share screens and pass screens to each other so easily. You can create a waiting room which the participants will join upon entering the meeting ID,also you can audio only or video meetings on GoTomeeting or use text chat to communicate.

What do you dislike most about this product?

I have no dislikes about GoTomeeting, if you have good internet connection you will not face any difficulties.

What recommendations would you give to someone considering this product?

Whosoever is looking for online/virtual communication solution which fulfils all expectations should start using GoTomeeting

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular GoTo Meeting Comparisons