Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

82

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Vanshika S.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Student Friendly

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to make forms and surveys

What is your favorite aspect of this product?

Customization of each form as per my requirements

What do you dislike most about this product?

At times post collecting responses, google surveys rearranges it which distorts and loses some information

What recommendations would you give to someone considering this product?

Go for it, definitely worth using it

Anup K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

"Fabulous product! Saves much time"

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The support of Google is very important as the organization is so reliable and continuously improve their products that differentiate Google Forms from other similar products.

What is your favorite aspect of this product?

The most likely part is it supports the cloud backup facility and the data analysis portion after getting the data through the form. The other likely feature is that the user also get the copy of his/her response immediately at their email. All the tools and software of google integrate very well with each other.

What do you dislike most about this product?

There is nothing much dislikable about Google Forms but the layout and design part can be improved so that it become more attractive and likable by more users.

What recommendations would you give to someone considering this product?

It comes with a lot of features as compare to similar products and its free version also available so I would strongly recommend this software to anyone.

Pros

  • Continually Improving Product
  • Saves Time
  • Helps Innovate
  • Reliable

Evgeny E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

The easiest way to prepare your surveys

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

First of all, it is the easiest way to prepare any surveys. Not only internal but also external, for example, with the clients. You don't need any subscription to send these forms to the participants of the survey.

What is your favorite aspect of this product?

The most valuable point for that I can send this form to anybody. The participants of the survey don't use any software to fill in the form.

What do you dislike most about this product?

Would like to have more integration with the collaborative, audio, and video software, for example, Trello, Asan, MT Team, Zoom, etc.

What recommendations would you give to someone considering this product?

Definitely, ready to recommend this simple but pretty strong software for all your e-surveys.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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