Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

Drag and Drop Design

83

State Transformation

83

Workflow Automation

82

Version Management

81

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Oluwatobi A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product, quick to use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Its simplicity and ease of use and its ability to be integrated with other softwares

What is your favorite aspect of this product?

Its simplicity and ease of use.

What do you dislike most about this product?

No payment receival capability - we have to create our own full payment method and add to the Google forms.

What recommendations would you give to someone considering this product?

Go for it - if all you need is a survey or simple data collection capability.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Taiwo A.

  • Role: Operations
  • Industry: Banking
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2025

Affordable to access and user friendly

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It’s uniqueness and user friendly

What is your favorite aspect of this product?

Creating google form for the exact purpose of action and informations needed

What do you dislike most about this product?

No limitation as of present time

What recommendations would you give to someone considering this product?

Easy to access and a very good product to collect raw data

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Samuel N.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Great product, and very easy to use!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I liked how it provides you with many customization options.

What is your favorite aspect of this product?

Very user friendly.

What do you dislike most about this product?

It might take a little dedication to learn how to use it if you haven't before.

What recommendations would you give to someone considering this product?

Definitely recommend it, as it will provide you with a lot of well gathered data.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Forms Comparisons