Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

State Transformation

82

Drag and Drop Design

82

Workflow Automation

82

Version Management

81

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

80

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Edward B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

I like Google Forms.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Very easy to use, allows for capture of sensitive information and generic information, great workflows, constantly innovating. The support team is very good at helping if there is a challenge on the conditional logic.

What is your favorite aspect of this product?

So easy to build a form very quickly, saves heaps of time with even basic automations and looks great.

What do you dislike most about this product?

No provided reports for surveys.

What recommendations would you give to someone considering this product?

Try the robust free version to see if it meets needs.

Pros

  • Saves Time
  • Transparent
  • Continually Improving Product
  • Effective Service

Mohamed I.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Creat Forms and Surveys with Google smoothly.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms offers a wide range of customization in the type of form to be created with lots of templates available which saves time!

What is your favorite aspect of this product?

My favorite aspect is security level on who can fill the form and Shorten the URL option which makes it too special!

What do you dislike most about this product?

Have got no challenges with the product so far.

What recommendations would you give to someone considering this product?

I highly recommend this platform to everyone.

Pros

  • Trustworthy
  • Transparent
  • Continually Improving Product
  • Reliable

Ananda T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

ideal for hobby group polls.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

forms tops discord’s polls for small clubs, with better visuals and data tracking for free. it’s my pulse-checker for group interests.

What is your favorite aspect of this product?

i can use checkboxes for members to pick multiple workshop topics, capturing all preferences. the summary charts show vote breakdowns instantly, guiding decisions. sharing via a short url fits nicely in group chats.

What do you dislike most about this product?

no live response tracking, so i refresh manually to see new submissions.

What recommendations would you give to someone considering this product?

for hobby clubs or small groups, forms is a fun, free way to decide.

Pros

  • Transparent
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

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