Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

85

Mobile Support

84

Questionnaire Design/Survey Builder

84

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Branching and Logic

82

Data Analysis and Visualization

82

APIs and Integration

82

Multi-Channel Distribution

81

Customizable Branding

81

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

85

Availability and Quality of Training

83

Ease of Customization

83

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Vendor Support

82

Breadth of Features

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Colleen E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Go To Solution for Quick and Easy Surveys

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms works effects throughout devices, making it handy for cell customers. It supports actual-time modifying, that means groups can work together from one of a kind places. The device's computerized saving characteristic guarantees no records is misplaced while working.

What is your favorite aspect of this product?

The reality that Google Forms is absolutely unfastened whilst supplying powerful features is what I respect most. Unlike many paid survey equipment, it provides the whole thing wanted for green feedback series for gratis.

What do you dislike most about this product?

The sharing options may be stepped forward. While it’s clean to distribute paperwork through e mail or a link, the lack of greater granular get right of entry to controls makes it tough to manipulate responses securely in a few instances.

What recommendations would you give to someone considering this product?

Google Forms is first-class for short surveys and fundamental statistics collection responsibilities. If branding or customization is critical, you would possibly want to discover external plugins or special tools that provide more layout flexibility.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yash S.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Excellent free tool for basic form-building needs

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Unlike many competitors, Google Forms automatically saves responses to Google Sheets, making data analysis easy. Competitors often have free plans with restrictions (e.g., Typeform limits responses to 10 per month in its free plan). Competitors like Typeform and SurveyMonkey offer analytics but may require paid plans for detailed reports. Some tools like Microsoft Forms work best within the Microsoft 365 ecosystem, while Typeform focuses on mobile-friendly design.

What is your favorite aspect of this product?

The drag-and-drop form builder is user-friendly, requiring no coding or design skills. Works well with Google Sheets, allowing automatic data collection and real-time updates. Multiple users can edit a form simultaneously, making it great for teamwork.

What do you dislike most about this product?

Lacks advanced conditional logic and dynamic question behavior for more complex workflows. Basic charts and graphs are included, but deeper analysis requires exporting data to Google Sheets or other tools.

What recommendations would you give to someone considering this product?

Google Forms is an excellent free tool for basic form-building needs, especially for those already using Google Workspace. However, for users needing advanced logic, customization, or integrations beyond Google Sheets, alternatives like Microsoft Forms, Typeform, or JotForm may be more suitable.

Pros

  • Reliable
  • Effective Service
  • Fair
  • Generous Negotitation

Cons

  • Slower Product Innovation

Lian L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Seamless Surveys Made Easy with Google Forms

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

This tool stands out due to its seamless collaboration, allowing multiple people to edit a form at the identical time. It also permits users to track modifications and depart comments remotely. Google Forms is perfect for teamwork and streamlining survey introduction.

What is your favorite aspect of this product?

I love how easy it's far to collaborate with teammates on a form in real time. Multiple humans can edit, comment, and refine surveys simultaneously, making teamwork smoother and extra productive.

What do you dislike most about this product?

I locate the dearth of advanced good judgment irritating. While it does offer simple conditional branching, it falls short compared to other survey tools that permit extra complex query paths and automation.

What recommendations would you give to someone considering this product?

I’d advise Google Forms for absolutely everyone who values simplicity and brief setup. It’s best for non-technical users who need a purposeful survey device with out a getting to know curve. However, in case you require superior branding or customization, you could need additional tools.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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