Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.4 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Survey Software category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

86

Questionnaire Design/Survey Builder

85

Mobile Support

84

Role and User Management

84

3rd-Party Integrations

83

Templates & Question Library

83

Data Analysis and Visualization

82

Branching and Logic

82

APIs and Integration

82

Customizable Branding

82

Multi-Channel Distribution

81

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Ease of IT Administration

84

Availability and Quality of Training

84

Ease of Customization

84

Quality of Features

83

Ease of Data Integration

83

Vendor Support

83

Breadth of Features

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Nicole B.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Best free survey creation tool.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms is the simplest to setup survey platform, I have used. I think anyone who can surf the internet can basically use Google Forms.

What is your favorite aspect of this product?

I like the support for collaboration which Google Forms provide. Being able to work on surveys with other users in real time , is helpful within an office environment.

What do you dislike most about this product?

It obviously lacks the advanced analytical data provisions and features, present on substitute survey programs . However, one can argue that Google Forms is free and that any better survey program is paid for.

What recommendations would you give to someone considering this product?

For those quick survey campaigns , Google Forms is the first tool which comes to mind.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Amr M.

  • Role: Consultant
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use forms Creation App

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy-to-use and has more features than other apps In the market.

What is your favorite aspect of this product?

Light-weight on mobile devices and it's cloud-based.

What do you dislike most about this product?

When used for quizzes, students might find their way to revealing the answers.

What recommendations would you give to someone considering this product?

Follow the official product tutorials and forums for best practices and troubleshooting.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jessica A.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easily create forms and customer surveys

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is convenient to work with other Google products so you can create a survey and send it to your organization right away. Also, because it has a simple design, there are no additional functions and only the necessary functions are prepared, so I think it is also attractive that you can operate it meaningfully without looking at the explanation.

What is your favorite aspect of this product?

It is very attractive that you can easily create a questionnaire form. You can easily create it without any special configuration using the GUI. In addition to simply completing a questionnaire, you can collect the answers you received and publish statistical information, and by linking to Google Spreadsheets, you can send the results of the answers to Excel and analyze them yourself freely. It is highly recommended that you can use the questionnaire function without creating a special WEB page and without creating a questionnaire form.

What do you dislike most about this product?

It is good that there are many types of options as buttons, but it is a drawback that it is difficult to understand what the image will look like. Even if you don't actually move each option, it would be nice to have an easy-to-understand explanation when creating the questionnaire.

What recommendations would you give to someone considering this product?

I use it when I have to take a questionnaire to employees at an internal social gathering. It is very convenient because content that used to be counted manually by answering questionnaires via email, etc. can now be added at a glance. When reporting to the site, instead of asking each person to respond via email, we requested a response in the form of a Google Form response, and the response rate increased dramatically. Sending any simple content via email takes a certain amount of time and effort, so I think it was good to reduce the burden by using a form.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons